Marketing & Design Account Manager

Merge; Australia; Remote; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Specialised Industry Focus

Personalised Mentorship

Collaborative Culture

Career Advancement

Job summary

Merge, Australia’s leading boutique agency specialising in hospitality and tourism, seeks a Marketing & Design Account Manager to maintain and grow client relationships while delivering creative excellence.

You will work with an in-house team and contractors to ensure campaigns perform well and tasks are completed on time, leveraging your digital knowledge to support clients and the team.

Qualifications

• 2–3 years proven account management experience in marketing or creative services.
• Excellent written, verbal, and phone communication abilities.
• Strong content writing and grammatical proficiency.
• Proficiency in Canva for social media graphics and marketing materials.
• WordPress web design experience including page building and customisation.
• Understanding of Google Ads, Meta Ads, LinkedIn Ads, and TikTok Ads.
• Graphic design interest with aesthetic sensibility and brand consistency knowledge.
• Campaign performance analysis and insight generation capability.
• Self-motivated autonomous working style.
• Flexibility and willingness to learn new skills.

Responsibilities

• Maintain and grow client relationships with both new and existing clients.
• Coordinate with in-house team and contractors to ensure timely campaign delivery.
• Create and manage campaigns across Meta, Google, LinkedIn, and TikTok.
• Design social media graphics and content using Canva for clients.
• Develop marketing collateral and update WordPress pages while preserving brand consistency.
• Schedule and manage social posts using Hootsuite/Sked Social.
• Produce performance reports and identify optimisation opportunities.

Skills

Account management

Communication

Content writing

Canva

WordPress

Ads platforms (Google/Meta/LinkedIn/Ti

Brand consistency

Campaign analysis

Autonomous work

Willingness to learn

Tools

Canva

WordPress

Hootsuite

Sked Social

Google Analytics

Job description

We're seeking a passionate Marketing & Design Account Manager to maintain and grow client relationships for Australia's leading hospitality brands.

We're seeking a passionate Marketing & Design Account Manager to join our team at Merge. As Australia's leading boutique agency specialising in hospitality and tourism, we're looking for someone who can maintain and grow client relationships while delivering creative excellence.

Job Description

You will be working to maintain and grow both new and existing client relationships and will work with the in-house team and contractors to ensure that all campaigns are performing well and all tasks are completed on time. You will leverage your digital knowledge to support the client and team's needs.

• 2–3 years proven account management experience in marketing or creative services
• Excellent written, verbal, and phone communication abilities
• Strong content writing and grammatical proficiency
• Proficiency in Canva for social media graphics and marketing materials
• WordPress web design experience including page building and customisation
• Understanding of Google Ads, Meta Ads, LinkedIn Ads, and TikTok Ads
• Graphic design interest with aesthetic sensibility and brand consistency knowledge
• Campaign performance analysis and insight generation capability
• Self-motivated autonomous working style
• Flexibility and willingness to learn new skills

Client Management

• Professional communication with prospects and existing clients
• Relationship nurturing and new client onboarding
• Ensuring timely approvals on all deliverables

Campaign Management

• Creating and managing ad campaigns across Meta, Google, LinkedIn, and TikTok
• Meeting performance KPIs across all campaigns
• Campaign monitoring, reporting, and optimisation

Design & Content Creation

• Designing social media graphics and content using Canva
• Developing marketing collateral for clients
• WordPress website page design and updates
• Maintaining brand consistency across all deliverables
• Copywriting and content editing

Social Media Management

• Account scheduling via Hootsuite and Sked Social
• Creating engaging visual content with compelling copy

Reporting & Analysis

• Building performance reports with KPI benchmarks
• Using web analytics to identify optimisation opportunities
• Reviewing campaigns for budget and target compliance

Why Join Merge?

• Specialised Industry Focus: Develop deep expertise in hospitality and tourism marketing rather than generalist work
• Personalised Mentorship: Receive hands‑on training and mentorship in campaign execution and digital strategy
• Collaborative Culture: Join a vibrant, supportive team that emphasises innovation and collaboration
• Career Advancement: Ongoing advancement opportunities within a growing agency

300 +

8,000 +

Campaigns Managed

15 +

Years Experience

5

Meet The Merge Team

You'll work alongside a collaborative team of digital marketing specialists, designers, and strategists.

Develop deep expertise in hospitality and tourism marketing rather than generalist work. Work with some of Australia's most exciting brands.

Receive personalised mentorship and hands‑on training from industry leaders with over 15 years of digital marketing experience.

Join a supportive team that values creativity and results. Enjoy flexible working arrangements and real career advancement opportunities.