Marketing Coordinator

Ray White; Sydney; Sur place; AUD 70 000 - 100 000; Plein temps

Résumé du poste

Loan Market Group (LMG) seeks a digital marketing onboarding specialist to set brokers up for success by guiding them through AI-enabled platforms and driving local market growth. You will deliver a 5-star onboarding experience for brokers joining LMG or switching service plans, ensuring they have the right tools and playbooks for ongoing client acquisition and retention.

You will lead end-to-end onboarding for new brokers, optimize platform use (websites, Google Business Profiles, CRM), and

Qualifications

• Minimum 2 years of digital marketing experience (agency or in-house).
• Degree in Marketing or similar.
• Experience with CRM platforms (ideally Salesforce).
• Experience building AI-driven workflows for marketing execution.

Responsabilités

• Onboarding: Lead end-to-end marketing onboarding for brokers, acting as the primary contact for 12 weeks to ensure a 5-star experience.
• Platform utilisation: Set up marketing platforms (websites, Google Business Profiles, database marketing, reviews) and coach brokers on best practices.
• Network support: Assist Local Area Marketing Specialist with self-service toolkits and training programs for brokers' local marketing plans.

Connaissances

Digital marketing

CRM experience

Salesforce

AI workflows

Communication

Formation

Bachelor's degree in Marketing

Outils

SEO/SEM

Google Business Profile

Marketing automation

Description du poste

You will be instrumental in setting brokers up for short- and long-term success, helping them master our AI enablement platforms to drive local market growth.

You will deliver a 5-star marketing onboarding experience to brokers who are joining LMG or changing service plans to the Loan Market or Partner service plans, and then ensure they have the right tools and playbooks to find and keep clients for the life of their time with LMG.

Key responsibilities -

• Onboarding: Lead the end-to-end marketing onboarding process for businesses and brokers, acting as the primary point of contact for the first 12 weeks to ensure a 5-star experience.
• Platform utilisation: Manage the setup of marketing platforms (such as websites, Google Business Profiles, database marketing, NPS & review generation) for new brokers and businesses, and coach brokers on best practices to ensure they are set up for ongoing success.
• Network support: Supporting the Local Area Marketing Specialist to implement self-service marketing toolkits and training programs to empower brokers to implement their local area marketing plans.

KPIs -

• Achieve an average marketing onboarding rating of 9 or above for all new businesses
• Generate quarterly marketing reports for all Loan Market & Partners businesses
• Successful migration to Salesforce/increased efficiency for set-up of new businesses

To succeed in this role you will bring -

• Experience: Minimum 2 years of experience in digital marketing (agency or in-house) and a degree in Marketing (or similar).
• Technical skills: Sound understanding of SEO/AEO/GEO, social media and email marketing best practices. Experience using a CRM (ideally Salesforce) or marketing automation platform is highly desirable.
• AI-first mindset: You don’t just use AI; you build, prompt, and train workflows that make marketing execution simple, rapid, and effective for non-technical users.
• CRM experience: Experience using a CRM (ideally Salesforce) or marketing automation platform to manage workflows, track activity, and report on campaign results.
• Relationship management: A proven ability to communicate with and support senior stakeholders/clients, ensuring they feel empowered and set up for success.
• Mindset: You thrive in a high-intensity, fast-paced environment. You are comfortable juggling multiple priorities, can take initiative to solve problems and are highly resilient.