Marketing and Communications Officer

Domestic Violence Action Centre Inc; Ipswich City; On-site; AUD 65,000 - 90,000; Full time

Job summary

Domestic Violence Action Centre Inc is seeking a Marketing and Communications Officer to drive DVAC's digital and traditional communications. You will manage social media, websites, newsletters, and media relations, crafting engaging content aligned with our mission.

The role requires a tertiary qualification in digital marketing or communications, proven digital content experience, and the ability to develop comprehensive communications strategies that support organisational goals.

Qualifications

• Tertiary qualifications in Digital Marketing, Communications, or a related field.
• Proven experience in managing social media channels and digital content creation for impactful engagement.
• Ability to contribute to the development of comprehensive communications strategies that support organisational goals.
• Strong written and verbal communication skills with an eye for detail and the capacity to craft compelling narratives.
• Experience in event coordination and media relations.
• High proficiency with Microsoft Office, Canva, Adobe Suite, and CRM systems.

Responsibilities

• Digital Content Management across DVAC's channels and campaigns.
• Campaign Development & Execution using data-driven insights.
• Media and Stakeholder Engagement through newsletters, press releases, and social posts.
• Event Coordination to reinforce DVAC's mission and stakeholder engagement.
• Website and Internal Communications Management to keep content current and relevant.

Skills

Social media management

Content creation

Written communication

Event coordination

Media relations

CRM systems

Microsoft Office

Canva

Adobe Creative Suite

Education

Tertiary qualification in Digital Marketing, Communications, or related field

Tools

CRM software

Microsoft Office

Canva

Adobe Creative Suite

Job description

Domestic Violence Action Centre - Ipswich QLD

About DVAC
The Domestic Violence Action Centre (DVAC) works to eliminate, prevent, and respond to domestic, family, and sexual violence. Through collaborative support services, community engagement, and advocacy for social change, DVAC is dedicated to fostering safe, healthy relationships and communities.

As a thriving, reputable organisation committed to a better, safer future, DVAC values diversity and equal opportunity in our workplace. We encourage applications from Aboriginal or Torres Strait Islander people, people with disabilities, members of the LGBTQ+ community, and individuals from varied cultural backgrounds.

About the Role:
As a Marketing and Communications Officer, you will be pivotal in driving DVAC's communication strategies across digital and traditional media platforms. This role requires a dynamic and creative professional to develop engaging content, monitor digital performance, and ensure our internal and external communications align with DVAC's mission. You'll manage DVAC's social media channels, website, and media relations, using your skills to strengthen our visibility and engage meaningfully with our stakeholders.

Key Responsibilities:

Digital Content Management:
Oversee DVAC's digital platforms, including social media channels (Instagram, Facebook, TikTok, LinkedIn) and electronic mail campaigns, to ensure engaging, up-to-date, and accurate content.

Campaign Development & Execution:
Create and implement strategic communications campaigns to support DVAC's projects and initiatives, utilising data-driven insights to maximise impact and audience engagement.

Media and Stakeholder Engagement:
Cultivate relationships with media contacts and stakeholders, producing high-quality digital and print materials such as newsletters, press releases, social media posts, and partnering with Executive Leaders to communicate our message.

Event Coordination:
Organise and coordinate events that reinforce DVAC's mission, ensuring consistent messaging and effective stakeholder engagement.

Website and Internal Communications Management:
Maintain the DVAC website and intranet to ensure current, relevant, and engaging content that reflects the values and objectives of the organisation.

About You:

Tertiary qualifications in Digital Marketing, Communications, or a related field.

Proven experience in managing social media channels and digital content creation for impactful engagement.

Ability to contribute to the development of and implement comprehensive communications strategies that support organisational goals.

Strong written and verbal communication skills with an eye for detail and the capacity to craft compelling narratives.

Experience in event coordination and media relations.

High proficiency with Microsoft Office, Canva, Adobe Suite, and CRM systems.

Ability to multitask, manage time effectively, and prioritise in a high-demand environment.

Commitment to DVAC's values, feminist ethos, and a passion for working in a crisis-driven sector.

Demonstrated commitment to DVAC's mission, values, and feminist principles.

A proactive, solutions-focused approach to quality and compliance needs.

Strong interpersonal skills and an ability to work collaboratively across teams.

A high level of integrity and confidentiality when handling sensitive information.

Reflective, self-aware, and flexible to adapt to organisational needs and changes.

Other Requirements

A valid Driver's Licence

Pre-employment screening including a Blue Card (Working with Children Check) and a Criminal History Check

Why Join DVAC?
DVAC offers an opportunity to make a real impact within a growing organisation dedicated to supporting communities and individuals impacted by domestic, family, and sexual violence. You'll have the chance to work within a supportive team, develop professionally, and contribute to meaningful change.

DVAC is an equal opportunity employer. We welcome applications from all qualified individuals, including those from diverse backgrounds.