(Marine) Operations Controller Brisbane

Boluda Towage; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Boluda Towage is seeking an experienced Operations Controller to support Brisbane and Sydney. The role ensures safe, efficient, cost-effective scheduling and crew management for tug operations and port calls.

You will live within a 1-hour drive of Brisbane and operate on a rotating shift, including nights, with a focus on data accuracy, stakeholder coordination, and compliance with fatigue management rules.

Qualifications

• Previous scheduling experience is desirable or multi chain logistics experience.
• Great work ethic and technical knowledge.
• Excellent time management, planning and problem solving skills.
• A high level of verbal, written and computer literacy skills.
• Ability to work independently, under pressure and deadline driven.
• Be willing and fit to work 12 hour shifts including night shifts.
• High attention to detail, analytical/critical thinking with a strong understanding of chain of responsibility.

Responsibilities

• Safely manage and internally allocate tugs and crew to vessels.
• Ensure customer requests and stakeholder management are met.
• Maintain multiple platforms including Helm and QShips.
• Monitor VHF radio, liaise with crew and VTS via email and phone.
• Work together as a team to ensure efficient turnaround times.
• Provide consistent and precise data entry, handle calls, emails and messages on a 24/7 basis.
• Identify and rectify potential scheduling conflicts and communicate changes quickly.
• Schedule maintenance, bunkers and waste disposal around the schedule.
• Maintain overview of Harbour Tug operations on a 24/7 basis.
• Work rotating shifts, including weekends.
• Comply with Enterprise Agreements and Fatigue Management rules.
• Submit accurate and timely reports as required by the company.
• Completing and compiling accurate invoices for submission to agents in a timely manner.

Skills

Scheduling

Logistics

Time management

Problem solving

Communication skills

Attention to detail

Independent worker

Education

Accounting, Business or Economics degree

Tools

Helm

QShips

Job description

Built on Experience, Powered by Performance

Boluda Towage is the world’s leading maritime towage operator, with presence across 5 continents, in more than 232 ports in Europe, Africa, Asia, Oceania, and Latin America, and a fleet of more than 850 vessels supported by a workforce of 10,000 employees.

Boluda Towage’s services offer solutions in port, coastal, and offshore towage, as well as maritime salvage.The company plays an essential role in global port logistics, where safety combined with efficiency, innovation, and sustainability in vessel operations requires full coordination across all participants in the logistics chain.

Our Australian region, boasts a fleet of over 50 vessels across multiple ports along the East and West Coast, with a significant presence in PNG. We pride ourselves on our safety culture, work ethic and commitment to the environment. We are seeking an experienced Operations Controller to support our Brisbane and Sydney operations.

About the role:

Reporting to the Contract Manager of Brisbane, this full time position is responsible for ensuring that the scheduling and crew operations are executed in a safe, efficient and cost effective way.

This position requires the successful candidate to live within a 1 hour drive of Brisbane.

Job Description

The Role and Responsibilities:

As an Operations Controller, you will ensure towage services are being met by:

• Safely manage and internally allocate tugs and crew to all vessels assigned to come in and out of ports
• Ensure customer requests as well as stakeholder management are being met.
• Maintain multiple platforms including Helm and QShips
• Monitor VHF radio, liaise with crew and VTS via email and phone
• Work together as a team to ensure efficient turnaround times
• Provide consistent and precise data entry,handle telephone calls, emails and messages on a 24/7 basis
• Identify and rectify potential scheduling conflicts, delays and emergency situations and communicate changes quickly to those involved
• Communicate scheduling assignments to crew members and action any questions or concerns
• Schedule maintenance, bunkers and waste disposal around the schedule
• Maintain an overview of all Harbour Tug operations on 24/7 basis
• Work independently and confidently on a rotating shift roster, including weekends
• Comply with current Enterprise Agreementsfor all crew members in line with company Fatigue Management rules and regulations
• Submit accurate and timely reports as required by the company
• Completing and compiling accurate invoices for submission to agents in a timely manner

Qualifications

• Previous scheduling experience is desirable or multi chain logistics experience
• Great work ethic and technical knowledge
• Excellent time management, planning and problem solving skills
• A high level of verbal, written and computer literacy skills
• Ability to work independently, under pressure and deadline driven
• Be willing and fit to work 12 hour shifts including night shifts
• High attention to detail, analytical/critical thinking with a strong understanding of chain of responsibility

The successful candidate will have:

What we can offer you:

• We value our employees' contributions to the company and expect a high level of work ethic in return. In recognition of your demonstrated track record, you will enjoy considerable autonomy, variety and opportunities for growth in a positive working environment.

Candidates will be considered who have an Accounting, Business or Economics degree.

It is a requirement that the successful candidate(s) lives in Brisbane.

The successful applicant will be required to satisfy a company pre-employment medical, drug and alcoholand site inductions.

About us

Boluda Towage is a leading provider of towage and marine services, with a global presence and a strong track record of excellence. We are proud to serve a diverse range of clients in the manufacturing, transport and logistics industries, delivering innovative solutions that drive efficiency and productivity. Join our team and be a part of our continued success story.

Boluda Towage is committed to Equal Employment Opportunities, Ethical Practices, and the principles of Cultural Diversity. We support a diverse workforce and encourage applications from all members of the community, including people from indigenous backgrounds, and women seeking non-traditional trade opportunities. We do not discriminate based upon religion, age, nationality, race, gender sexual orientation, disability or other applicable legally protected characteristics.