Marine & Activities Assistant Manager — Resort Leader

Delaware North; Cairns Regional; On-site; AUD 90,000 - 120,000; Full time

Job summary

Delaware North Australia is seeking an Assistant Manager Marine and Activities to lead marine and land-based activities at Lizard Island Resort. The role focuses on safety, guest experience, and smooth daily operations across snorkeling, diving, island tours, and cultural experiences.

You will hire, train, and supervise team members, coordinate tourism activities, and support budgets and marketing for revenue targets in a dynamic hospitality setting on a renowned reef resort.

Qualifications

• Bachelor's degree in tourism, hospitality, marine science, or a related field.
• Demonstrated experience in a similar role, assisting with activities in a hospitality or tourism setting.
• Strong leadership skills and in-depth knowledge of marine and tourism activities, including safety regulations and protocols.
• Ability to work in a dynamic, fast-paced environment with a strong focus on customer service.
• Certification in relevant marine and tourism activities, such as PADI Dive Master or Instructor, Coxswain Grade 1 or higher, First Aid and CPR, and a valid Driver's Licence.

Responsibilities

• Assist with developing and planning marine and land-based activities, including snorkeling, scuba diving, boating, island tours, and cultural experiences.
• Ensure safety and well‑being of team members and guests by enforcing safety regulations and maintaining equipment and facilities.
• Help with hiring, training, and supervising team members for marine and tourism activities, ensuring high‑quality service.
• Assist with coordinating all tourism activities, ensuring smooth operation and guest satisfaction.
• Support departmental budgets and implement marketing strategies to promote activities and achieve revenue targets.

Skills

Leadership

Customer service

Safety compliance

Team supervision

Communication

Education

Bachelor's degree in tourism/hospitality/marine science

Tools

PADI Dive Master or Instructor

Coxswain Grade 1+

First Aid and CPR

Job description

Delaware North Australia is seeking an Assistant Manager Marine and Activities to lead marine and land-based activities at Lizard Island Resort. The role focuses on safety, guest experience, and smooth daily operations across snorkeling, diving, island tours, and cultural experiences.

You will hire, train, and supervise team members, coordinate tourism activities, and support budgets and marketing for revenue targets in a dynamic hospitality setting on a renowned reef resort.