Manager, Security Services

Department of Families, Fairness & Housing VIC; City of Melbourne; On-site; AUD 110,000 - 160,000; Full time

Job summary

Department of Families, Fairness & Housing VIC in Melbourne is seeking a Manager Security Services to lead the delivery of contracted security services, safeguarding clients, people, property, and assets.

You will oversee contractor performance against budgets, design safety frameworks, and recruit, train, supervise security guards to meet demand, working with contractors and internal stakeholders to raise service standards.

Responsibilities

• Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements.
• Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and the department's Occupational Health and Safety (OHS) policies and procedures.
• Design and enforce security policies, procedures, and protocols that align with industry best practice, legislative requirements and the broader department safety framework to protect the departments clients, people, property, and assets.

Job description

Department of Families, Fairness & Housing VIC – Melbourne VIC

The Manager Security Services is responsible for leading the delivery of contracted security services to ensure the safety of Homes Victorias clients, people, property, and assets. The role is responsible for the management of the department's security service contractor against defined performance and budget parameters, the design and enforcement of safety and security frameworks to ensure safety standards across departmental assets and the ongoing management of contractors to ensure the appropriate recruitment, training, supervision, and scheduling of security guards to meet operational demand and performance standards.

The role will work collaboratively with contractors, renters, local area offices, internal stakeholders, and the broader Victorian Government in developing initiatives that deliver holistic outcomes and service standards to the communities to enhance renter experiences, ensure safety, deliver efficiencies, and ensures value for money. The Manager Security Services will also be responsible for the development, implementation and management of area-based security plans, including risk management plans as they relate to operational security delivery.

ACCOUNTABILITIES INCLUDE

• Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements.


• Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and the department's Occupational Health and Safety (OHS) policies and procedures.


• Design and enforce security policies, procedures, and protocols that align with industry best practice, legislative requirements and the broader department safety framework to protect the departments clients, people, property, and assets.