Manager, Revenue Strategy & Operations

Gofractional; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Job summary

Airwallex is seeking a Manager, Revenue Strategy & Operations for ANZ on a 12-month fixed-term contract. Based in Sydney, you will partner with ANZ leadership to strengthen forecasting, pipeline management, target setting and commercial execution, while delivering data-driven insights and scalable processes.

You will own revenue processes, dashboards and governance across Salesforce and other tools, collaborating with Sales, Marketing, Finance and Operations to drive growth and efficiency across

Qualifications

• 5+ years of relevant experience in revenue operations, sales operations or related field.
• Bachelor’s degree or equivalent required.
• Experience with CRM governance and data quality.
• Strong analytical skills using Excel/Google Sheets.
• Proven ability to collaborate with Sales, Marketing, Finance and Ops.

Responsibilities

• Commercial planning and performance improvements with ANZ leadership.
• Forecasting, pipeline management and performance reporting.
• Own core revenue processes across Salesforce and revenue tools.
• Collaborate cross-functionally to scale processes beyond ANZ.

Job description

Manager, Revenue Strategy & Operations, ANZ (1 year Fixed-Term Contract)

Location: AU - Sydney

Employment Type: Full time

Department: Strategy & Operations, Revenue Strategy & Operations

About the team

The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.

Our Revenue Operations team is a multidisciplinary function focused on building a scalable and efficient revenue engine across people, process, systems, data and enablement. We work closely with regional commercial teams and Global Revenue Operations to deliver scalable, predictable revenue growth through better commercial and customer experiences.

What you'll do

We are looking for a commercially minded Revenue Strategy & Operations professional to help scale our revenue engine across ANZ.

You will act as a strategic and operational partner to ANZ commercial leadership, strengthening forecasting, pipeline management, target setting and commercial execution. You will combine rigorous analysis with hands-on delivery across Salesforce, commissions, reporting and commercial tooling.

During this 12-month engagement, you will lead priority initiatives that improve revenue visibility, operating cadence and process scalability across ANZ. You will also help develop practices that can be adopted more broadly across Airwallex.

This role is based in Sydney, Australia.

Responsibilities:

Commercial planning and performance

• Partner with ANZ commercial leaders to identify growth opportunities, improve execution and raise the bar for commercial performance.
• Support go-to-market planning, target setting and resource allocation across Sales and Account Management.
• Analyse the end-to-end revenue funnel - from lead generation and acquisition through to growth and retention - to identify performance gaps and recommend practical actions.
• Translate commercial data and business context into clear insights and recommendations for senior stakeholders.

Forecasting and revenue management

• Establish and improve forecasting, pipeline-review and performance-management cadences across ANZ.
• Monitor pipeline health, win rates, conversion, sales velocity and churn to surface risks, opportunities and leading indicators.
• Build dashboards, reports and operating processes that enable leaders to make timely, data-informed decisions.
• Drive quarterly target-setting and commissions processes in partnership with Sales and Finance, ensuring accurate and timely delivery.

Operational excellence and scale

• Own and improve core commercial processes across Salesforce and other revenue tools, with a focus on accuracy, efficiency and user adoption.
• Strengthen CRM governance and data quality to improve visibility and accountability across the revenue funnel.
• Identify and implement opportunities to automate recurring workflows and remove operational friction.
• Design scalable processes that can be adopted beyond ANZ in partnership with Global Revenue Operations.
• Collaborate across Sales, Marketing, Finance, Product, Customer Success and Operations to deliver effective process improvements and a seamless commercial experience.

Who you are

Minimum qualifications:

• 5+ years of relevant experience in revenue operations, sales operations, commercial strategy, business operations, consulting, finance or a related field, together with a Bachelor's degree or equivalent.
• Demonstrated experience using data to analyse commercial performance, identify opportunities and make practical recommendations.
• Experience managing or supporting revenue operations processes such as forecasting, pipeline management, quota or target setting, commissions, performance reporting or CRM governance.
• Strong analytical skills, with practical experience using Excel, Google Sheets and Google Workspace to build reports, models and operating processes.
• Experience working with Salesforce or another CRM and the ability to maintain accurate, reliable commercial data.
• Proven ability to collaborate effectively with Sales, Marketing, Finance, Operations and other cross-functional stakeholders, including senior leaders.

Preferred qualifications:

• Experience with SQL and business intelligence tools such as Tableau, Looker or similar platforms.
• Experience in fintech, payments, financial services, SaaS or another international, high-growth technology environment.
• Experience designing scalable processes, implementing automation or improving systems and tools across a revenue organisation.
• Comfort operating with high ownership, evolving priorities and limited hand-holding, with a bias toward action, continuous improvement and delivering measurable outcomes