MANAGER | RESTORATION (NSW)

Bay Building Services; New South Wales; On-site; AUD 150,000 - 190,000; Full time

Job summary

Linx Restoration Services, part of Bay Building Group, seeks an experienced restoration leader to grow NSW/ACT operations. You will oversee domestic and commercial projects, lead site estimating and supervision, and manage a panel of partner contractors while coordinating with a national project team.

The role reports to the Executive General Manager | Restoration. You will drive growth, ensure WHS compliance, and optimise project margins, client experience and regional performance across

Qualifications

• Experience in the insurance restoration industry (essential).
• IICRC certification.
• A thorough understanding of the restoration process, relevant restoration standards and WHS requirements.
• A track record of establishing and maintaining long-term client relationships and accounts.
• Proven business development experience within the restoration industry.
• Existing relationships across the insurance and/or facility management restoration industries.
• The ability to plan and organise your team's work - setting goals, targets and schedules to deliver.
• People management and mentoring skills, with the ability to coach and constructively review the work of others.
• The ability to run multiple projects at once with competing priorities.

Responsibilities

• Lead the NSW restoration team delivering domestic and commercial projects for insurers and facility managers.
• Accountable for site-based estimating and supervision and for regional quality, timeliness, safety and commercial performance.
• Manage a panel of partner contractors and coordinate with national project teams.
• Win new work and develop business opportunities; drive region revenue and manage costs.

Skills

Insurance restoration experience

IICRC certification

Restoration process knowledge

Client relationship management

Business development experience

Team leadership

Planning and scheduling

People mentoring

Multi-project management

Strong communication

Job description

About Us

Linx Restoration Services delivers water, flood, fire, chemical and related property restoration work for insurers and facility managers across Australia. We are part of Bay Building Group. We place a strong emphasis on long-standing working relationships and on progressing people internally. We take a caring approach to our employees, and we understand and encourage the commitments our people have to family and to life outside work. Our people are what got us here.

About Us

Linx Restoration Services delivers water, flood, fire, chemical and related property restoration work for insurers and facility managers across Australia. We are part of Bay Building Group. We place a strong emphasis on long-standing working relationships and on progressing people internally. We take a caring approach to our employees, and we understand and encourage the commitments our people have to family and to life outside work. Our people are what got us here.

The Role

We are looking for an experienced restoration leader to grow and develop our NSW/ACT restoration business across water, flood, fire, chemical and related property restoration projects. You will lead the NSW restoration team delivering small, medium and large domestic and commercial projects for insurance and facility management clients. You are accountable for site-based estimating and supervision work as well as the wider operational running of the regions quality, timeliness, safety and the region's commercial performance. Your direct reports are state-based project coordinators and internal technicians, and you will manage a panel of partner contractors. You will also work alongside our national project coordination team, who support our national client accounts. The role reports to the Executive General Manager | Restoration.

Accountable For

• Winning new work and developing new business opportunities
• Region revenue
• Job cost margin
• Overhead management
• Customer experience
• WHS compliance
• Debtors and aged receivables

About You!

Proven Experience In Both Domestic And Commercial Restoration Works

• Experience in the insurance restoration industry (essential)
• IICRC certification
• A thorough understanding of the restoration process, relevant restoration standards and WHS requirements
• A track record of establishing and maintaining long-term client relationships and accounts
• Proven business development experience within the restoration industry
• Existing relationships across the insurance and/or facility management restoration industries
• The ability to plan and organise your team's work - setting goals, targets and schedules to deliver
• People management and mentoring skills, with the ability to coach and constructively review the work of others
• The ability to run multiple projects at once with competing prioritiesStrong verbal and written communication, and the interpersonal skills to build long-term relationships internally and externally

Standard Requirements

• Current driver's licence
• White Card
• National police check
• Unrestricted right to work in Australia

Our company places a strong emphasis on building long-standing working relationships and encouraging career progression internally. More than just a business, we maintain a caring attitude towards all our employees, understanding and encouraging staff commitments to family and leisure. We appreciate that all our people are vital links in the chain and without them we would not be where we are today.