Manager | Restoration (NSW)

Bay Building Services; Cumberland; On-site; AUD 150,000 - 210,000; Full time

Job summary

Linx Restoration Services is seeking an experienced restoration leader to grow and develop our NSW/ACT restoration business across water, flood, fire, chemical and related property restoration projects. You will lead the NSW restoration team delivering small, medium and large domestic and commercial projects for insurance and facility management clients.

You are accountable for site-based estimating and supervision and for the wider operational running of the region’s quality, timeliness, safety

Qualifications

• Experience in the insurance restoration industry (essential).
• IICRC certification.
• A thorough understanding of restoration standards and WHS requirements.
• A track record of establishing and maintaining long-term client relationships and accounts.
• Proven business development experience within the restoration industry.
• Existing relationships across the insurance and/or facility management restoration industries.
• The ability to plan and organise your team's work - setting goals, targets and schedules to deliver.
• People management and mentoring skills, with the ability to coach and constructively review the work of others.
• The ability to run multiple projects at once with competing priorities.
• Strong verbal and written communication, and the interpersonal skills to build long-term relationships internally and externally.

Responsibilities

• Lead NSW restoration team to deliver domestic and commercial projects for insurance and facility management clients.
• Accountable for site-based estimating and supervision and overall regional operations.
• Manage a panel of partner contractors and coordinate with national project team.
• Ensure quality, timeliness, safety and regional commercial performance.
• Report to Executive General Manager | Restoration.

Skills

People management

Client relationship management

Project coordination

Communication skills

Team leadership

Negotiation

Job description

• Are you looking for your next challenge?
• Looking for a strong leader to grow our team in Parramatta, Sydney

About Us

Linx Restoration Services delivers water, flood, fire, chemical and related property restoration work for insurers and facility managers across Australia. We are part of Bay Building Group. We place a strong emphasis on long-standing working relationships and on progressing people internally. We take a caring approach to our employees, and we understand and encourage the commitments our people have to family and to life outside work. Our people are what got us here.

The Role

We are looking for an experienced restoration leader to grow and develop our NSW/ACT restoration business across water, flood, fire, chemical and related property restoration projects. You will lead the NSW restoration team delivering small, medium and large domestic and commercial projects for insurance and facility management clients. You are accountable for site-based estimating and supervision work as well as the wider operational running of the regions quality, timeliness, safety and the region's commercial performance. Your direct reports are state-based project coordinators and internal technicians, and you will manage a panel of partner contractors. You will also work alongside our national project coordination team, who support our national client accounts. The role reports to the Executive General Manager | Restoration.

Accountable For:

• Winning new work and developing new business opportunities
• Region revenue
• Job cost margin
• WHS compliance
• Debtors and aged receivables

About You!

Proven experience in both domestic and commercial restoration works:

• Experience in the insurance restoration industry (essential)
• IICRC certification
• A thorough understanding of the restoration process, relevant restoration standards and WHS requirements
• A track record of establishing and maintaining long-term client relationships and accounts
• Proven business development experience within the restoration industry
• Existing relationships across the insurance and/or facility management restoration industries
• The ability to plan and organise your team's work - setting goals, targets and schedules to deliver
• People management and mentoring skills, with the ability to coach and constructively review the work of others
• The ability to run multiple projects at once with competing priorities
• Strong verbal and written communication, and the interpersonal skills to build long-term relationships internally and externally

Standard Requirements

• Current driver's licence
• White Card
• National police check
• Unrestricted right to work in Australia

Our company places a strong emphasis on building long-standing working relationships and encouraging career progression internally. More than just a business, we maintain a caring attitude towards all our employees, understanding and encouraging staff commitments to family and leisure. We appreciate that all our people are vital links in the chain and without them we would not be where we are today.

About Us

Linx Restoration Services delivers water, flood, fire, chemical and related property restoration work for insurers and facility managers across Australia. We are part of Bay Building Group. We place a strong emphasis on long-standing working relationships and on progressing people internally. We take a caring approach to our employees, and we understand and encourage the commitments our people have to family and to life outside work. Our people are what got us here.

The Role

We are looking for an experienced restoration leader to grow and develop our NSW/ACT restoration business across water, flood, fire, chemical and related property restoration projects. You will lead the NSW restoration team delivering small, medium and large domestic and commercial projects for insurance and facility management clients. You are accountable for site-based estimating and supervision work as well as the wider operational running of the regions quality, timeliness, safety and the region's commercial performance. Your direct reports are state-based project coordinators and internal technicians, and you will manage a panel of partner contractors. You will also work alongside our national project coordination team, who support our national client accounts. The role reports to the Executive General Manager | Restoration.

Accountable For:

• Winning new work and developing new business opportunities
• Region revenue
• Job cost margin
• Overhead management
• Customer experience
• WHS compliance
• Debtors and aged receivables

About You!

Proven experience in both domestic and commercial restoration works:

• Experience in the insurance restoration industry (essential)
• IICRC certification
• A thorough understanding of the restoration process, relevant restoration standards and WHS requirements
• A track record of establishing and maintaining long-term client relationships and accounts
• Proven business development experience within the restoration industry
• Existing relationships across the insurance and/or facility management restoration industries
• The ability to plan and organise your team's work - setting goals, targets and schedules to deliver
• People management and mentoring skills, with the ability to coach and constructively review the work of others
• The ability to run multiple projects at once with competing priorities
• Strong verbal and written communication, and the interpersonal skills to build long-term relationships internally and externally

Standard Requirements

• Current driver's licence
• White Card
• National police check
• Unrestricted right to work in Australia

Our company places a strong emphasis on building long-standing working relationships and encouraging career progression internally. More than just a business, we maintain a caring attitude towards all our employees, understanding and encouraging staff commitments to family and leisure. We appreciate that all our people are vital links in the chain and without them we would not be where we are today.