Manager Regional Services

Department of Transport and Planning; Bendigo; On-site; AUD 90,000 - 130,000; Full time

Job summary

Department of Transport and Planning in Victoria seeks a Manager Regional Services to lead business support and coordinate services across regional Victoria. The role supports emergency management, recovery, safety, and stakeholder engagement, while guiding partnerships with Aboriginal organisations and leading a resilient, inclusive team.

Vous will oversee the business support function, ensuring well-planned, coordinated delivery and strong relationships with service partners to achieve

Qualifications

• Experience leading continuous improvement initiatives to enhance quality and outcomes.
• Ability to think critically within a broader business context to find practical solutions.
• Experience guiding teams through change, explaining it clearly and supporting staff through transitions.
• Strong communication skills, including handling sensitive conversations with confidence.
• Ability to build collaborative, inclusive teams and engage internal/external stakeholders.

Responsibilities

• Lead business support and coordinate key services across regional Victoria.
• Support emergency management and recovery, workplace safety, and stakeholder engagement.
• Foster a safe, inclusive and positive workplace and develop partnerships with Aboriginal organisations.

Skills

Continuous improvement

Critical thinking

Change leadership

Communication

Stakeholder collaboration

Job description

About Us

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work.

About the role

The Manager Regional Services leads business support and helps coordinate key services across regional Victoria. The role supports emergency management and recovery, workplace safety, stakeholder engagement and partnerships with Aboriginal organisations. They work closely with regional leaders, teams, communities, stakeholders and service partners to ensure work is well planned, coordinated and delivered effectively. The role also leads and supports the business support team, fostering a safe, inclusive and positive workplace. Success means strong emergency response and recovery, effective stakeholder relationships, quality business support, engaged teams and meaningful partnerships with Aboriginal organisations.

What we ’ re looking for

You’re someone who:

• Can lead continuous improvement and find better ways of working to improve quality and outcomes.


• Can think critically and solve problems , considering the broader business context and finding practical, lasting solutions.


• Can lead people through change , clearly explaining what is changing, why it matters and supporting teams through uncertainty.


• Can communicate with confidence and impact , including when handling difficult or sensitive conversations.


• Builds collaborative and inclusive teams , encourages different perspectives, works well with others and builds strong relationships with internal and external stakeholders.

Click here to access the Position Description.

Qualifications and experience

You’ll bring:

• Emergency management or safety experience.


• General management experience.


• A Drivers Licence. (Mandatory)

Pre-employment checks and employment conditions

Relevant pre-employment screening and reference checks will be required. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy here: https://www.vic.gov.au/public-sector-industrial-relations-policies-2025/redundancy-redeployment-and-retrenchment

Important Information

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.

For further information about the role, please contact Martin Ireland, Director - Strategy and Planning via [email protected]