Manager - P&C Services

Adbri; Adelaide; On-site; AUD 150,000 - 190,000; Full time

Job summary

Adbri is seeking a Manager – P&C Services to lead the design, establishment and delivery of a modern HR shared services model at enterprise scale. You will build the roadmap, governance and capability to support the employee lifecycle and enable scalable, high‑quality service across the organisation.

You will lead a team, partner with talent acquisition, HR business partnering, IR, and corporate functions to create clear ownership, effective hand-offs and continuous improvement.

Qualifications

• Significant experience in HR shared services, HR operations, people services or a comparable service-delivery leadership role.
• Proven success designing, building, transforming or scaling shared services or service delivery models.
• Strong capability across HR processes, systems, data, reporting, governance and continuous improvement.
• Experience leading teams through change while maintaining service quality and stakeholder confidence.
• Ability to work across Payroll, Technology, business leaders and People & Culture specialist teams.
• Practical, commercially minded and improvement-focused leadership style.

Responsibilities

• Lead the design, establishment and ongoing delivery of a modern people services model.
• Own the multi-year roadmap covering operating model design, service maturity, transition and continuous improvement.
• Define the service catalogue, standards, governance, workflows and performance measures for core HR services.
• Oversee transition of HR activities into shared services with clear roles and stakeholder alignment.
• Drive end-to-end delivery across employee lifecycle administration, people systems, and reporting.
• Champion process standardisation, enhanced employee and leader experience, and automation.
• Manage Dayforce administration, data integrity and reporting.
• Build and develop a high-performing team to support future growth.

Skills

HR shared services

Service-delivery leadership

HR processes & data

Change leadership

Stakeholder management

Commercial leadership

Job description

Build the future of HR service-delivery at Adbri

This is a rare opportunity to shape and lead Adbri’s HR shared services function at enterprise scale.

As Manager – P&C Services, you will lead the design, establishment and ongoing delivery of a modern people services model that improves employee and leader experience, strengthens governance and controls, and delivers efficient, consistent and scalable support across the employee lifecycle.

Leading a team, you will play a pivotal role in building the roadmap, structure, processes and capability required to stand up the function over a minimum three-year horizon. This is a genuine build-and-lead role with the opportunity to create the foundations of a service model designed to support Adbri during a period of extended operations growth in Australia.

Working across the full People & Culture model, you will partner closely with leaders across Talent Acquisition, HR Business Partnering, Industrial Relations, Corporate Functions, and Talent and Organisational Capability centres of expertise to create clear service ownership, effective hand-offs and high-quality end-to-end delivery.

What you’ll be responsible for

• lead the establishment and ongoing leadership of Adbri’s HR shared services function;
• develop and deliver a multi-year roadmap covering operating model design, service maturity, service transition and continuous improvement;
• define the service catalogue, service standards, governance, controls, workflows and performance measures for core HR services;
• lead the transition of agreed HR activities into shared services, ensuring clarity of roles, strong stakeholder alignment and continuity of service;
• oversee high-quality service delivery across employee lifecycle administration, people systems, workforce management support, reporting and records;
• drive improvements in process standardisation, employee and leader experience, self-service, automation and service performance;
• own the effective administration and optimisation of Dayforce and related people systems, including workflow, data integrity and reporting; and
• build, lead and develop an engaged, high-performing team with the capability to support future growth.

What you’ll bring

• significant experience in HR shared services, HR operations, people services or a comparable service-delivery leadership role;
• proven success designing, building, transforming or scaling shared services or service delivery models;
• strong capability across HR processes, systems, data, reporting, governance and continuous improvement;
• experience leading teams through change while maintaining service quality and stakeholder confidence;
• the ability to work effectively across multiple interfaces, including Payroll, Technology, business leaders and People & Culture specialist teams; and
• a practical, commercially minded and improvement-focused leadership style.

Why Join Adbri

This is an opportunity to build something meaningful and enduring.

You will step into a role with genuine scope to shape how P&C services are designed and delivered across Adbri, influence the broader People & Culture operating model, and create the foundations for future scale.

If you’re energised by building capability, creating clarity and leading service transformation in a complex operating environment, we’d love to hear from you.

About Adbri

Adbri is majority owned by CRH and is a market leader in the manufacture and supply of construction materials and industrial minerals which has been building a better Australia since 1882. Adbri's respected brands employ over 2800 people nationally producing cement, lime, concrete, aggregates, concrete products and industrial minerals.

About CRH

CRH (NYSE: CRH) is the leading global provider of building materials solutions that build, connect and improve our world. Employing 80,000 people at 4,000 operating locations in 28 countries, CRH has market leadership positions in North America, Europe and Australia. As the essential partner for transportation and critical infrastructure projects, complex non‑residential construction and outdoor living solutions, CRH’s unique offering of materials, products and value‑added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune Global 500 company, CRH’s shares are listed on the NYSE.

For more information visit: www.crh.com

Creating a safe and supportive diverse workforce

Adbri recognises that diversity in our workforce drives innovation, encourages creativity and better equips us to be Always Ready. We are committed to increasing diversity within our workforce and our industry.