HR Shared Services Leader: Build & Scale Operations

Adbri; Adelaide; On-site; AUD 180,000 - 240,000; Full time

Job summary

Adbri is seeking a Manager – P&C Services to design, establish and lead a modern HR shared services model at enterprise scale in Australia. You will build the function over at least three years, defining service standards, governance and workflows while guiding a high-performing team through change.

You will partner with Payroll, Technology and People & Culture specialists to create clear ownership and high-quality end-to-end delivery across the employee lifecycle.

Qualifications

• Significant experience in HR shared services, HR operations or a comparable service-delivery leadership role.
• Proven success designing, building, transforming or scaling shared services or service delivery models.
• Experience leading teams through change while maintaining service quality and stakeholder confidence.
• Ability to work effectively across Payroll, Technology, business leaders and People & Culture specialist teams.

Responsibilities

• lead the establishment and ongoing leadership of Adbri's HR shared services function;
• develop and deliver a multi-year roadmap covering operating model design, service maturity, service transition and continuous improvement;
• define the service catalogue, service standards, governance, controls, workflows and performance measures for core HR services;
• lead the transition of agreed HR activities into shared services, ensuring clarity of roles, strong stakeholder alignment and continuity of service;
• oversee high-quality service delivery across employee lifecycle administration, people systems, workforce management support, reporting and records;
• drive improvements in process standardisation, employee and leader experience, self-service, automation and service performance;
• own the effective administration and optimisation of Dayforce and related people systems, including workflow, data integrity and reporting; and
• build, lead and develop an engaged, high-performing team with the capability to support future growth.

Skills

HR operations

Service-delivery leadership

Stakeholder management

Education

Bachelor's degree in Human Resources

Tools

Dayforce

HRIS

Job description

Adbri is seeking a Manager – P&C Services to design, establish and lead a modern HR shared services model at enterprise scale in Australia. You will build the function over at least three years, defining service standards, governance and workflows while guiding a high-performing team through change.

You will partner with Payroll, Technology and People & Culture specialists to create clear ownership and high-quality end-to-end delivery across the employee lifecycle.