Manager - Operational Support Services

Queensland Government; Sunshine Coast Regional; Sur place; AUD 111 000 - 117 000; Plein temps

Avantages offerts par ce poste

Wellbeing program

Generous superannuation

Flexible work arrangements

Salary packaging

Résumé du poste

Queensland Government is seeking a Manager Operational Support Services for Nambour General Hospital to lead Environmental and Food Services across NGH and GRACF. This role focuses on safe, efficient, patient-centred support services and alignment with organisational priorities.

You will drive service planning, performance, and continuous improvement while collaborating with clinical and non-clinical stakeholders to deliver high-quality care environments.

Qualifications

• Provide strategic and operational leadership for Environmental and Food Services across NGH and GRACF.
• Drive performance against KPIs and continuous improvement.
• Ensure services are delivered safely and in line with governance frameworks.

Responsabilités

• Lead and manage service planning, delivery and performance.
• Drive consistency in operational standards and workforce practices across Environmental and Food Services.
• Provide high-level advice and collaborate with clinical and non-clinical stakeholders.

Connaissances

Leadership

Strategic planning

Operational Management

Stakeholder collaboration

Environmental & Food Services

Description du poste

We're excited to welcome a Manager Operational Support Services to our Operational Support Services team at Nambour General Hospital (NGH).Sunshine Coast Health is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.As the Manager Operational Support Services, you will lead the effective, efficient and safe delivery of Environmental and Food Services, across NGH and Glenbrook Residential Aged Care Facility (GRACF) ensuring high-quality, patient-centred support services that meet organisational objectives.Operational Support Services provides essential non-clinical services that support patient care delivery, including environmental cleaning, food services, waste management and patient support services, contributing to safe and effective healthcare environments.Key Responsibilities include:Provide strategic and operational leadership for Environmental and Food Services across NGH and GRACF, ensuring services are delivered safely, effectively and in alignment with organisational priorities, legislative requirements and performance expectations.Lead and manage service planning, delivery and performance, ensuring the achievement of key performance indicators, service standards and continuous improvement outcomes that enhance patient experience and service quality.Drive consistency in operational standards, workforce practices, training and quality processes across Environmental and Food Services, in alignment with Sunshine Coast Hospital and Health Service governance frameworks and professional reporting requirements.Provide high-level advice and leadership to support decision-making, problem resolution and service improvement initiatives across Operational Support Services, including collaboration with clinical and non-clinical stakeholders.Remuneration value up to $133,389 p.a., comprising salary between $111,357 - $116,909 p.a., employer contribution to superannuation (12.75%) and annual leave loading (17.5%) (OO7). Applications will remain current for 12 months. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).Why work for us?We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careersAs a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:A wellness program;Generous superannuation;Flexible work arrangements;Career training and development; andSalary packaging.Check out the latest updates here:https://www.sunshinecoast.health.qld.gov.au/This work is licensed under a Creative Commons Attribution 3.0 Australia License.