Manager - Operational Support Services

Queensland Health; Nambour; On-site; AUD 111,000 - 117,000; Full time

Benefits offered by this job

Wellness program

Career training

Salary packaging

Job summary

Sunshine Coast Health's Nambour General Hospital is seeking a Manager Operational Support Services to lead Environmental and Food Services across NGH and GRACF, ensuring safe, patient-centred non-clinical support while maintaining high quality standards and efficient operations.

You will drive strategic and operational leadership with service planning and performance management, aligning with governance frameworks and collaborating with clinical and non-clinical stakeholders to deliver

Responsibilities

• Provide strategic and operational leadership for Environmental and Food Services across NGH and GRACF.
• Lead service planning, delivery and performance to meet key KPIs and standards.
• Drive consistency in operating standards and workforce practices across Environmental and Food Services.
• Provide high-level advice and leadership to support decision-making and service improvement initiatives.

Skills

Strategic leadership

Operational leadership

Service planning & performance

Stakeholder collaboration

Job description

Develop your career with Sunshine Coast Health in southeast Queensland which extends through the coastal and hinterland areas from Caloundra in the south and Gympie in the north.

We're excited to welcome a Manager Operational Support Services to our Operational Support Services team at Nambour General Hospital (NGH).

Sunshine Coast Health is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.

As the Manager Operational Support Services, you will lead the effective, efficient and safe delivery of Environmental and Food Services, across NGH and Glenbrook Residential Aged Care Facility (GRACF) ensuring high-quality, patient-centred support services that meet organisational objectives.

Operational Support Services provides essential non-clinical services that support patient care delivery, including environmental cleaning, food services, waste management and patient support services, contributing to safe and effective healthcare environments.

Key Responsibilities include:

• Provide strategic and operational leadership for Environmental and Food Services across NGH and GRACF, ensuring services are delivered safely, effectively and in alignment with organisational priorities, legislative requirements and performance expectations.
• Lead and manage service planning, delivery and performance, ensuring the achievement of key performance indicators, service standards and continuous improvement outcomes that enhance patient experience and service quality.
• Drive consistency in operational standards, workforce practices, training and quality processes across Environmental and Food Services, in alignment with Sunshine Coast Hospital and Health Service governance frameworks and professional reporting requirements.
• Provide high-level advice and leadership to support decision-making, problem resolution and service improvement initiatives across Operational Support Services, including collaboration with clinical and non-clinical stakeholders.

Remuneration value up to $133,389 p.a., comprising salary between $111,357 - $116,909 p.a., employer contribution to superannuation (12.75%) and annual leave loading (17.5%) (OO7). Applications will remain current for 12 months. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).

Why work for us?

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.
You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers

As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:

• A wellness program;
• Career training and development; and
• Salary packaging.