Manager, Office Of The General Manager

Council Jobs; Port Macquarie; On-site; AUD 101,000 - 113,000; Full time

Benefits offered by this job

Flexible work arrangements - hybrid &

Discounted gym membership

Welcome Experience for relocations

Learning & development opportunities

Annual salary increases

Long service leave after 5 years

Employee assistance program

Salary packaging options

Awards & recognition

Job summary

Port Macquarie Hastings Council is seeking an experienced Manager Office of the General Manager to lead the General Manager’s Office and provide strategic, operational and confidential support to the GM and Executive Leadership Team in Port Macquarie. The role focuses on executive decision-making, governance, stakeholder engagement and organisational support across a diverse portfolio.

The successful candidate will manage the GM's Office, help drive organisational priorities and foster

Qualifications

• Exceptional written and verbal communication skills.
• Strong stakeholder engagement and relationship management capabilities.
• Demonstrated leadership experience and the ability to influence outcomes.
• High levels of discretion, integrity and professionalism.
• The ability to anticipate issues, think critically and solve problems proactively.
• Experience supporting senior executives in politically sensitive environments.

Responsibilities

• Lead day-to-day operation of the General Manager's Office while supporting strategic and operational objectives.
• Provide high-level strategic and operational advice to the General Manager.
• Research, analyse and coordinate responses to complex and emerging issues.
• Prepare executive briefings, reports, correspondence and presentations for senior leaders and elected representatives.
• Manage sensitive and confidential matters requiring sound judgement and discretion.
• Coordinate stakeholder relationships across government agencies, elected representatives, industry, businesses and community organisations.
• Drive continuous improvement initiatives across executive support and business administration functions.
• Lead and develop a small, high-performing team that supports the General Manager, Mayor and Councillors.

Skills

Strategic advice

Stakeholder engagement

Leadership experience

Discretion

Problem solving

Executive support experience

Job description

At PMHC every employee plays a part in ensuring wework together to achieve positive outcomes for our community. To help usachieve this we are seekingan experienced and highly capable leaderto manage the Office of the General Manager and provide strategic, operationaland confidential support to the General Manager and Executive Leadership Team.

This is a uniqueopportunity to work at the heart of one of regional Australia's fastest growingcouncils, supporting executive decision-making, helping to drive organisationalpriorities, and managing relationships across government, industry and thecommunity.

Reportingdirectly to the General Manager, the Manager Office of the General Manager is atrusted problem solver and coordinator who ensures the seamless operation ofthe executive office while providing support to leadership across a diverseportfolio of governance, stakeholder engagement and organisational supportfunctions.

What you'll be responsible for

You will lead theday-to-day operation of the General Manager's Office while playing a criticalrole in supporting the organisation's strategic and operational objectives.

Key areas ofresponsibility include:

• Providing high-levelstrategic and operational advice to the General Manager.
• Researching, analysingand coordinating responses to complex and emerging issues.
• Preparing executivebriefings, reports, correspondence and presentations for senior leaders andelected representatives.
• Managing sensitive andconfidential matters requiring sound judgement and discretion.
• Coordinatingstakeholder relationships across government agencies, elected representatives,industry, businesses and community organisations.
• Driving continuousimprovement initiatives across executive support and business administrationfunctions.
• Leading and developinga small, high-performing team that supports the General Manager, Mayor andCouncillors.

About you

You are anexperienced professional who thrives in complex environments and is comfortableoperating at both strategic and operational levels.

You arepolitically astute, highly organised and able to build trusted relationshipswith stakeholders at all levels. You can confidently manage competingpriorities, navigate sensitive issues and deliver quality outcomes underpressure.

Most importantly,you bring:

• Exceptional written andverbal communication skills.
• Strong stakeholderengagement and relationship management capabilities.
• Demonstrated leadershipexperience and the ability to influence outcomes.
• High levels ofdiscretion, integrity and professionalism.
• The ability toanticipate issues, think critically and solve problems proactively.
• Experience supportingsenior executives in politically sensitive environments.

Why this role is different

This is not atraditional executive support position.

It is aleadership role that provides direct exposure to executive decision-making,strategic organisational priorities and high-profile stakeholder engagement.The successful candidate will work closely with the General Manager, Mayor,Councillors and Executive Leadership Team.

Remuneration and Benefits

Employment Type: Full time, Permanent 35 hours perweek

Salary (exclusive of super): Starting in the range of $101,015 to $113,067 depending on skills and experience

Opportunity for performance-based increase available after 12 months.

• Flexiblework arrangements - hybrid working and flexi-time
• Discounted gym membership throughmembership to Fitness Passport
• Candidates relocating to the region have access to TheWelcome Experience
• Opportunities for learning and development and internal career progression
• Annual salary increase as per theLocal Government (State) Award 2026 plus annual salary review
• Long service leave after 5 years
• Generous employee assistance program
• Salary packaging options availablethrough Salary Packaging Australia and Maxxia
• Recognition through our annual awardsceremony celebrating and rewarding staff achievements

About the Port Macquarie Hastings Region

The region is one of Australia's most enviablelocations. We boast a stunning hinterland, kilometres of pristine beaches,national parks, playgrounds, sporting facilities, restaurants, galleries,theatres and a genuine community vibe. The Mid-North Coast is perfect forhiking, surfing, camping, fishing, exploration, sports, arts, theatre, food andwine.

Questions?

If you would like to know more about thisopportunity or have any questions about the role, please contact Erin Lord on (02) 6581 8***.

Applications Close:Sunday 15 November at 11.30pm

At Port Macquarie-Hastings Council, we believe that diversity makes us stronger. We are committed to creating a workplace that reflects the vibrant community we serve—where everyone feels welcome, respected, and empowered to thrive.

We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, culturally and linguistically diverse individuals, and members of the LGBTQIA+ community.

If you require any adjustments during the recruitment process or in the workplace, please contact us at ****@pmhc.nsw.gov.au. We’re here to support you every step of the way.

Notes:

Suitable candidates may be placed on an eligibility list for future identical positions for 6 months or a talent pool for similar positions for a period of12 months.

Preferred applicants are required to completepre-employment checks. This may include: Reference Checks; National CriminalPolice Check; Medical Assessment (includes drug and alcohol testing); Qualification verification; Working withChildren Check verification.

PMHC's recruitment notification process isprimarily via system generated emails. Please ensure your email is correctbefore submitting an application to avoid missing crucial updates and outcomes.Email communication notifications are used for but not limited to: applicationreceived, interview booking tools, confirmation of interview, request for references/moreinformation, delay notifications, testing/assessments(aptitude/psychometric/industry specific) and application outcomes(unsuccessful before or after interview).

Please regularly check your 'junk mail' or ensureour email address ****@pmhc.nsw.gov.au and Pulse email ********@pulsesoftware.comis set to 'trustworthy'.

Port Macquarie Hastings Council adheres to theprinciples of a child safe organisation and is committed to the care andprotection of all children and young people.