Manager, Office of the General Manager

Port Macquarie Hastings Council; Port Macquarie; Hybrid; AUD 101,000 - 113,000; Full time

Benefits offered by this job

Hybrid working

Fitness Passport discount

Welcome Experience for new regionalrel

Learning and development opportunities

Annual salary review

Long service leave

Employee assistance program

Salary packaging options

Staff recognition awards

Job summary

Port Macquarie-Hastings Council is seeking an experienced leader to manage the Office of the General Manager and provide strategic, operational and confidential support to the General Manager and Executive Leadership Team.

This role leads the day-to-day operation of the General Manager's Office, supports executive decision-making, and drives priorities across governance, stakeholder engagement and organisational support.

Responsibilities

• Providing high-level strategic and operational advice to the General Manager.
• Researching, analysing and coordinating responses to complex and emerging issues.
• Preparing executive briefings, reports, correspondence and presentations for senior leaders and elected representatives.
• Managing sensitive and confidential matters requiring sound judgement and discretion.
• Coordinating stakeholder relationships across government agencies, elected representatives, industry, businesses and community organisations.
• Driving continuous improvement initiatives across executive support and business administration functions.
• Leading and developing a small, high-performing team that supports the General Manager, Mayor and Councillors.

Job description

Salary range of $101,015 - $113,067 + 12% super

At PMHC every employee plays a part in ensuring we work together to achieve positive outcomes for our community. To help us achieve this we are seeking an experienced and highly capable leader to manage the Office of the General Manager and provide strategic, operational and confidential support to the General Manager and Executive Leadership Team.

This is a unique opportunity to work at the heart of one of regional Australia's fastest growing councils, supporting executive decision-making, helping to drive organisational priorities, and managing relationships across government, industry and the community.

Reporting directly to the General Manager, the Manager Office of the General Manager is a trusted problem solver and coordinator who ensures the seamless operation of the executive office while providing support to leadership across a diverse portfolio of governance, stakeholder engagement and organisational support functions.

What you'll be responsible for

You will lead the day-to-day operation of the General Manager's Office while playing a critical role in supporting the organisation's strategic and operational objectives.

Key areas of responsibility include:

• Providing high-level strategic and operational advice to the General Manager.
• Researching, analysing and coordinating responses to complex and emerging issues.
• Preparing executive briefings, reports, correspondence and presentations for senior leaders and elected representatives.
• Managing sensitive and confidential matters requiring sound judgement and discretion.
• Coordinating stakeholder relationships across government agencies, elected representatives, industry, businesses and community organisations.
• Driving continuous improvement initiatives across executive support and business administration functions.
• Leading and developing a small, high-performing team that supports the General Manager, Mayor and Councillors.

About you

You are an experienced professional who thrives in complex environments and is comfortable operating at both strategic and operational levels.

You are politically astute, highly organised and able to build trusted relationships with stakeholders at all levels. You can confidently manage competing priorities, navigate sensitive issues and deliver quality outcomes under pressure.

Most importantly, you bring:

• Exceptional written and verbal communication skills.
• Strong stakeholder engagement and relationship management capabilities.
• Demonstrated leadership experience and the ability to influence outcomes.
• High levels of discretion, integrity and professionalism.
• The ability to anticipate issues, think critically and solve problems proactively.
• Experience supporting senior executives in politically sensitive environments.

Why this role is different

This is not a traditional executive support position.

It is a leadership role that provides direct exposure to executive decision-making, strategic organisational priorities and high-profile stakeholder engagement. The successful candidate will work closely with the General Manager, Mayor, Councillors and Executive Leadership Team.

Remuneration and Benefits

Employment Type: Full time, Permanent 35 hours per week

Salary (exclusive of super): Starting in the range of $101,015 to $113,067 depending on skills and experience

Opportunity for performance-based increase available after 12 months.

• Flexible work arrangements - hybrid working and flexi-time
• Discounted gym membership through membership to Fitness Passport
• Candidates relocating to the region have access to The Welcome Experience
• Opportunities for learning and development and internal career progression
• Annual salary increase as per the Local Government (State) Award 2026 plus annual salary review
• Long service leave after 5 years
• Generous employee assistance program
• Salary packaging options available through Salary Packaging Australia and Maxxia
• Recognition through our annual awards ceremony celebrating and rewarding staff achievements

About the Port Macquarie Hastings Region

The region is one of Australia's most enviable locations. We boast a stunning hinterland, kilometres of pristine beaches, national parks, playgrounds, sporting facilities, restaurants, galleries, theatres and a genuine community vibe. The Mid-North Coast is perfect for hiking, surfing, camping, fishing, exploration, sports, arts, theatre, food and wine.

Questions?

If you would like to know more about this opportunity or have any questions about the role, please contact Erin Lord on (02).

Applications Close:Sunday 8 November at 11.30pm

At Port Macquarie-Hastings Council, we believe that diversity makes us stronger. We are committed to creating a workplace that reflects the vibrant community we serve—where everyone feels welcome, respected, and empowered to thrive.

We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, culturally and linguistically diverse individuals, and members of the LGBTQIA+ community.

If you require any adjustments during the recruitment process or in the workplace, please contact us at @pmhc.nsw.gov.au . We're here to support you every step of the way.

Notes:

Suitable candidates may be placed on an eligibility list for future identical positions for 6 months or a talent pool for similar positions for a period of 12 months.

Preferred applicants are required to complete pre-employment checks. This may include: Reference Checks; National Criminal Police Check; Medical Assessment (includes drug and alcohol testing); Qualification verification; Working with Children Check verification.

PMHC's recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting an application to avoid missing crucial updates and outcomes. Email communication notifications are used for but not limited to: application received, interview booking tools, confirmation of interview, request for references/more information, delay notifications, testing/assessments(aptitude/psychometric/industry specific) and application outcomes(unsuccessful before or after interview).

Port Macquarie Hastings Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people.