Manager, Office of the General Manager

Careers at Council; Port Macquarie; On-site; AUD 101,000 - 113,000; Full time

Benefits offered by this job

Flexible work arrangements

Hybrid working

Discounted gym membership

Learning and development opportunities

Salary packaging options

Annual salary review

Long service leave

Employee assistance program

RelocationWelcomeExperience

Awards and recognition

Job summary

Port Macquarie-Hastings Council is seeking an experienced Manager Office of the General Manager to lead the General Manager’s Office and provide strategic, operational and confidential support to the General Manager and Executive Leadership Team.

Reporting to the General Manager, you will drive governance, stakeholder engagement and organisational support functions, manage a small team, and enable executive decision-making across government, industry and community.

Qualifications

• Exceptional written and verbal communication skills.
• Strong stakeholder engagement and relationship management capabilities.
• Demonstrated leadership experience and the ability to influence outcomes.
• High levels of discretion, integrity and professionalism.
• The ability to anticipate issues, think critically and solve problems proactively.
• Experience supporting senior executives in politically sensitive environments.

Responsibilities

• Providing high-level strategic and operational advice to the General Manager.
• Researching, analysing and coordinating responses to complex and emerging issues.
• Preparing executive briefings, reports, correspondence and presentations for senior leaders and elected representatives.
• Managing sensitive and confidential matters requiring sound judgement and discretion.
• Coordinating stakeholder relationships across government agencies, elected representatives, industry, businesses and community organisations.
• Driving continuous improvement initiatives across executive support and business administration functions.
• Leading and developing a small, high-performing team that supports the General Manager, Mayor and Councillors.

Skills

Written & verbal communication

Stakeholder engagement

Leadership experience

Discretion & integrity

Problem solving

Political sensitivity experience

Job description

At PMHC every employee plays a part in ensuring we
work together to achieve positive outcomes for our community. To help us
achieve this we are seekingan experienced and highly capable leaderto manage the Office of the General Manager and provide strategic, operationaland confidential support to the General Manager and Executive Leadership Team.

This is a unique
opportunity to work at the heart of one of regional Australia's fastest growing
councils, supporting executive decision-making, helping to drive organisational
priorities, and managing relationships across government, industry and the
community.

Reporting
directly to the General Manager, the Manager Office of the General Manager is a
trusted problem solver and coordinator who ensures the seamless operation of
the executive office while providing support to leadership across a diverse
portfolio of governance, stakeholder engagement and organisational support
functions.

What you'll be responsible for

You will lead the
day-to-day operation of the General Manager's Office while playing a critical
role in supporting the organisation's strategic and operational objectives.

Key areas of
responsibility include:

• Providing high-level
  strategic and operational advice to the General Manager.
• Researching, analysing
  and coordinating responses to complex and emerging issues.
• Preparing executive
  briefings, reports, correspondence and presentations for senior leaders and
  elected representatives.
• Managing sensitive and
  confidential matters requiring sound judgement and discretion.
• Coordinating
  stakeholder relationships across government agencies, elected representatives,
  industry, businesses and community organisations.
• Driving continuous
  improvement initiatives across executive support and business administration
  functions.
• Leading and developing
  a small, high-performing team that supports the General Manager, Mayor and
  Councillors.

About you

You are an
experienced professional who thrives in complex environments and is comfortable
operating at both strategic and operational levels.

You are
politically astute, highly organised and able to build trusted relationships
with stakeholders at all levels. You can confidently manage competing
priorities, navigate sensitive issues and deliver quality outcomes under
pressure.

Most importantly,
you bring:

• Exceptional written and
  verbal communication skills.
• Strong stakeholder
  engagement and relationship management capabilities.
• Demonstrated leadership
  experience and the ability to influence outcomes.
• High levels of
  discretion, integrity and professionalism.
• The ability to
  anticipate issues, think critically and solve problems proactively.
• Experience supporting
  senior executives in politically sensitive environments.

Why this role is different

This is not a
traditional executive support position.

It is a
leadership role that provides direct exposure to executive decision-making,
strategic organisational priorities and high-profile stakeholder engagement.
The successful candidate will work closely with the General Manager, Mayor,
Councillors and Executive Leadership Team.

Remuneration and Benefits

Employment Type: Full time, Permanent 35 hours per
week

Salary (exclusive of super): Starting in the range of $101,015 to $113,067 depending on skills and experience

Opportunity for performance-based increase available after 12 months.

• Flexible
  work arrangements - hybrid working and flexi-time
• Discounted gym membership through
  membership to Fitness Passport
• Candidates relocating to the region have access to TheWelcome Experience
• Opportunities for learning and development and internal career progression
• Annual salary increase as per the
  Local Government (State) Award 2026 plus annual salary review
• Long service leave after 5 years
• Generous employee assistance program
• Salary packaging options available
  through Salary Packaging Australia and Maxxia
• Recognition through our annual awards
  ceremony celebrating and rewarding staff achievements

About the Port Macquarie Hastings Region

The region is one of Australia's most enviable
locations. We boast a stunning hinterland, kilometres of pristine beaches,
national parks, playgrounds, sporting facilities, restaurants, galleries,
theatres and a genuine community vibe. The Mid-North Coast is perfect for
hiking, surfing, camping, fishing, exploration, sports, arts, theatre, food and
wine.

Questions?

If you would like to know more about this
opportunity or have any questions about the role, please contact Erin Lord on (02) 6581 8***.

Applications Close: Sunday 8 November at 11.30pm

At Port Macquarie-Hastings Council, we believe that diversity makes us stronger. We are committed to creating a workplace that reflects the vibrant community we serve-where everyone feels welcome, respected, and empowered to thrive.

We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, culturally and linguistically diverse individuals, and members of the LGBTQIA+ community.

If you require any adjustments during the recruitment process or in the workplace, please contact us at ****@pmhc.nsw.gov.au.We’re here to support you every step of the way.

Notes

Suitable candidates may be placed on an eligibility list for future identical positions for 6 months or a talent pool for similar positions for a period of
12 months.

Preferred applicants are required to complete
pre-employment checks. This may include: Reference Checks; National Criminal
Police Check; Medical Assessment (includes drug and alcohol testing); Qualification verification; Working with
Children Check verification.

Port Macquarie Hastings Council adheres to the
principles of a child safe organisation and is committed to the care and
protection of all children and young people.