Manager, Major Investigations

Bendigo Bank; Adelaide; Híbrido; AUD 150 000 - 210 000; Tempo integral

Resumo da oferta

Bendigo Bank is seeking an experienced Manager, Major Investigations to design and embed robust customer offboarding and exit frameworks. You will lead a squad of analysts, guiding investigations into complex financial crime threats and ensuring defensible risk decisions.

You will partner with Detection & Analytics, the FIU, and Financial Crime Risk to continuously improve detection models and reporting quality, while acting as a trusted advisor to senior leadership across risk, business

Qualificações

• Tertiary qualifications in business, law, or finance.
• ACAMS/CAMS accreditation is highly regarded.
• Proven experience leading AML/CTF investigations and financial crime programs.

Responsabilidades

• Mentor analysts handling the Bank's most critical financial crime matters.
• Establish customer exit frameworks with clear criteria and standardised processes for terminations.
• Oversee investigations into money laundering, terrorism financing, sanctions evasion, and other financial crime typologies.
• Collaborate with Detection & Analytics, FIU, and Financial Crime Risk to improve detection models and SAR quality.
• Act as subject matter authority across Group Risk, Business Banking, and Legal & Compliance.

Conhecimentos

Leadership

Mentoring

Analytical thinking

Communication

Risk & regulatory

Stakeholder management

Formação académica

Business/Law/Finance degree

ACAMS/CAMS

Descrição da oferta de emprego

Closing date: Thursday 26 November 2026

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

It starts here. With Bendigo Bank... and you.

About the opportunity

As financial crime risks grow increasingly complex, we’re raising the bar to protect our customers, our community, and the Bank. Our high-priority Major Investigations team is dedicated to investigating into the most critical and sophisticated financial crime threats.

We’re looking for an experienced Manager, Major Investigations with the vision and drive to build a better way forward. In this pivotal role, you will design, establish, and embed robust frameworks and standardised workflows for customer offboarding and exits, setting the benchmark for how analysts build evidence, evaluate risk, and deliver decisive exit recommendations.

In this role

• Mentor and inspire a squad of high performing analysts handling the Bank's most critical, complex, and high priority financial crime matters.
• Build and establish fit-for-purpose customer exit frameworks, defining clear, defensible criteria and standardised processes for how we evaluate and recommend customer terminations.
• Oversee the investigation lifecycle into sophisticated money laundering, terrorism financing, sanctions evasion, and organised financial crime typologies.
• Partner closely with Detection & Analytics, the FIU, and Financial Crime Risk to build a continuous feedback loop, translating complex case insights into enhanced detection models and quality Suspicious Matter Reports.
• Act as the trusted subject matter authority across Group Risk, Business Banking, and Legal & Compliance, articulating complex risks and commercial impacts with clarity and confidence.

What you’ll bring to the role

• Extensive experience leading complex AML/CTF and financial crime investigations within banking or financial services, backed by a deep understanding of criminal typologies and regulatory expectations.
• A proven track record of identifying gaps in legacy operational processes, with the strategic vision and practical drive to architect robust, scalable investigation and offboarding frameworks.
• Strong analytical problem solving skills with the ability to deconstruct intricate transaction networks, evaluate severe risk, and make sound, defensible risk-reward decisions.
• Demonstrated ability to lead, coach, and uplift specialist investigators, fostering an inquisitive mindset, strong critical thinking, and a culture of accountability.
• Exceptional communication and relationship building skills, capable of partnering with senior leaders, cross-functional risk teams, and external regulatory partners.
• Tertiary qualifications in business, law, or finance, and/or industry accreditations (ACAMS/CAMS) will be highly regarded.

This is a permanent, full-time opportunity, located at our Melbourne, or Adelaide Head Office locations.

We offer flexible work options that put our people first, working in a hybrid model with a minimum local Head Office attendance requirement determined by your Leader, to find a rhythm that works best for you and your team. We believe that coming into the office some of the time is the best way to learn, stay connected and collaborate effectively, especially for key activities like team days, 1:1s, and town halls.

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

Still in two minds?

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application! Please note shortlisting and interviews may take place prior to the advertised close date.