Administration Officer - Haematology Oncology

Bayside Health; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Salary packaging

Novated leasing

Onsite parking

Fitness Passport access

ProSport memberships

Childcare services

Job summary

Bayside Health is seeking an Administration Officer to support the Cancer service and day-to-day clinic operations at The Alfred. You will handle reception duties, patient enquiries, scheduling and referrals, ensuring efficient service delivery and a patient-centered experience.

The role emphasizes strong computer skills, data entry accuracy, and secure handling of confidential information in a busy health setting.

Qualifications

• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational).

Responsibilities

• Reception, patient enquiries, and clinic preparation.
• Electronic appointment scheduling and referral management.
• Telephone support and data entry to ensure smooth day-to-day operations.

Skills

MS Word

MS Outlook

MS Excel

Tools

Cerner Programs

Job description

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Full time (80 hours per fortnight + monthly ADO)


• Managers and Administrative Workers Grade 1 Level 1 (HS1)


• Located at The Alfred


• Great staff benefits! 5 weeks annual leave and salary packaging

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent position


• Full time (80 hours per fortnight + monthly ADO)


• Managers and Administrative Workers Grade 1 Level 1 (HS1)


• Located at The Alfred


• Great staff benefits! 5 weeks annual leave and salary packaging

The Department

The Alfred Cancer program governs the delivery of comprehensive cancer care across Alfred Health, providing clinical care for patients affected by cancer, blood disorders and at the end of life. Alfred Cancer comprises service units providing clinical and research excellence in the fields of Medical Oncology, Radiation Oncology, Haematology, Bone Marrow Transplant, Haemophilia, Melanoma and Palliative Care.

The Role

The Administration officer reports to the Administration Manager of the relevant work group. As part of the administration team for the Cancer service, the administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day-to-day function of the clinics and health service. The role is responsible for ensuring that the service provides the best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities will include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, and telephone support and data entry.

Essential

Experience and Qualifications Required

• Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)

Highly Desirable

• Previous administration experience in a health setting


• Understanding and experience supporting MBS clinics in a similar setting


• Understanding of confidentiality and privacy legislation


• Knowledge of Cerner Programs


• Typing accuracy and speed of at least 40wpm


• Understanding of medical terminology


• Understanding and experience of Medicare billing processes


• Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadline

Staff Benefits

• Salary packaging & novated leasing through Maxxia


• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability


• Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership


• Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships)


• Childcare services at The Alfred managed by KU Children’s Services

For enquiries regarding this position, please contact Lily Maloney, Administration Manager - [e-mail]

Applications close at 11pm AEDT, Wednesday 4th November 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.