Manager Cyber Intelligence

NSW Department of Customer Service; Sydney; Hybrid; AUD 154,000 - 178,000; Full time

Benefits offered by this job

Flexible working

Career development

Work-life balance

Wellbeing support

Inclusive culture

Leave entitlements

Job summary

Cyber Security NSW, part of the NSW Department of Customer Service, is seeking a Manager Cyber Intelligence to lead the Cyber Intelligence team and enhance resilience through intelligence-led decisions.

The role requires after-hours work on an on-call roster and during cyber incidents, with hybrid work and a 50% office presence in Sydney locations.

Qualifications

• Australian citizen with ability to obtain NV1 security clearance or higher
• Willingness to undergo criminal history and identity verification and probity checks
• Strong stakeholder engagement skills for technical and non-technical audiences
• Demonstrated experience and knowledge of Australian state and federal cyber security policies and frameworks

Responsibilities

• Lead and develop a high-performing cyber intelligence capability to deliver timely, actionable and trusted intelligence services
• Direct the delivery and continuous improvement of cyber intelligence services and initiatives
• Provide strategic advice and intelligence-led insights to inform executive decision-making
• Drive development and continuous improvement of intelligence frameworks, methodologies and analytical capabilities
• Build and maintain strategic partnerships and stakeholder relationships
• Lead the identification, assessment and communication of cyber threats and risks
• Guide strategic analysis of the evolving cyber threat landscape and emerging technologies
• Represent the organisation in strategic forums and stakeholder engagements

Skills

Stakeholder engagement

Cyber security policies

On-call availability

Leadership

Job description

• Temporary, full time (35hpw) opportunity for up to 18 months with the possibility for ongoing.
• Clerk Grade 11/12 - $154,231 to $178,369 base salary p/a plus superannuation and annual leave loading.
• Sydney CBD, and Olympic Park locations - hybrid working conditions and a 50% office presence required. Flexible working arrangements may be available in line with the DCS Flexible Working Policy.

About the role

Cyber Security NSW is seeking a Manager Cyber Intelligence to lead the Cyber Intelligence team and to continuously improve cyber intelligence capabilities to strengthen the organisation's cyber resilience and support informed cyber security decisions. This position requires work outside standard hours on an on‑call roster and during cyber incidents.

Key responsibilities

• Lead and develop a high‑performing cyber intelligence capability to deliver timely, actionable and trusted intelligence services, while fostering a culture of continuous improvement, collaboration and professional development.
• Direct the delivery and continuous improvement of cyber intelligence services and initiatives to strengthen organisational cyber resilience security outcomes.
• Provide strategic advice and intelligence‑led insights to inform executive decision‑making, organisational priorities and long‑term planning.
• Drive the development and continuous improvement of intelligence frameworks, methodologies and analytical capabilities to enhance the quality and effectiveness of intelligence outputs.
• Build and maintain strategic partnerships and stakeholder relationships to strengthen information sharing, collaboration and coordinated responses to cyber threats and risks.
• Lead the identification, assessment and communication of cyber threats and risks to support proactive risk management and informed decision‑making.
• Guide strategic analysis of the evolving cyber threat landscape and emerging technologies to inform organisational preparedness and resilience.
• Represent the organisation in strategic forums and stakeholder engagements to influence cyber security outcomes and promote best practice.

Essential requirements

• Must be an Australian Citizen with an ability to obtain and maintain an appropriate security clearance at Negative Vetting Level 1 (NV1) or higher, and willingness to undergo a criminal history and identity verification and ongoing probity checks as a condition of employment.
• Strong stakeholder engagement skills, with the ability to work effectively with technical and non‑technical stakeholders.
• Demonstrated experience and knowledge of Australian state and federal cyber security policies and frameworks.
• Willingness and ability to work outside standard business hours when required to support operational and incident response activities.

Why work for Cyber NSW?

• Flexible working: We offer a broad range of flexible working arrangements.
• Career development: Ongoing learning and development opportunities through expert‑led sessions, online training and professional development opportunities.
• Work‑life balance: Flex time accrual for extra hours worked (for non‑Exec roles) based on a 35‑hour work week.
• Wellbeing support: Access to employee assistance programs, including EAP, Fitness Passport, and wellbeing initiatives.
• Inclusive culture: Staff led Employee Resource Groups (ERGs) including DCS Pride, Young Professionals Network and more.
• Leave entitlements: Four weeks annual leave and paid sick leave, carer's leave, and long service leave.

About the team

Cyber Security Defence & Capability (CDC) provides safeguarding measures to strengthen cyber security across the NSW Government. CDC delivers plans for cyber incident recovery and response, develops bespoke intelligence of the cyber landscape and issues alerts for vulnerabilities impacting systems used by NSW Government agencies. About Cyber Security NSW: Cyber Security NSW provides centralised services and all‑of‑government leadership to drive a cyber‑resilient NSW Government that can safeguard the confidentiality, integrity and availability of government systems, services and data for NSW communities. Cyber Security NSW is an all‑of‑government function located within Digital NSW in the Department of Customer Service. Learn more about Our Vision and Cyber Security NSW. ID Support NSW is a nation‑leading business unit in Cyber Security NSW that deliver public‑facing advisory services dedicated to assisting victims of identity theft and crime and supports the NSW Governments data breach response. With recent data breaches and increasing fraud, identity resilience is key to preventing misuse. Learn more about ID Support NSW and help shape how identities are protected and remediated in NSW.

Salary Grade 11/12, with the base salary for this role starting at $154,231 base plus superannuation.

Click Here to access the Role Description . For enquiries relating to recruitment please contact Amy Vierboom via [e-mail].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Thursday 24 September @ 11:59PM

Careers at Department of Customer Service: A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [e-mail].

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Desired Skills and Experience

Cyber Intelligence, Cyber Threat Intelligence (CTI), Cyber Security Leadership, Intelligence Leadership, Strategic Intelligence, Threat Intelligence Analysis, Cyber Threat Analysis, Cyber Risk Management, Threat Landscape Analysis, Threat Identification, Threat Assessment, Intelligence Operations, Intelligence Services Delivery, Intelligence Frameworks, Intelligence Methodologies, Intelligence Governance, Intelligence Reporting, Intelligence Analytics, Executive Advisory, Strategic Decision Support, Risk Analysis, Cyber Resilience, Organisational Resilience, Incident Response Support, Cyber Incident Management, Threat Monitoring, Information Sharing, Security Intelligence, Cyber Security Operations, Stakeholder Engagement, Strategic Partnerships, Cross-Agency Collaboration, Leadership, Team Leadership, People Leadership, Mentoring, Capability Development, Professional Development, Continuous Improvement, Change Leadership, Policy Interpretation, Analytical Leadership. Cyber Intelligence Team Leadership, Intelligence Function Management, Cyber Threat Intelligence Programs, Intelligence Capability Uplift, Strategic Intelligence Services, Intelligence Operations Management, Cyber Threat Assessment, Threat Intelligence Production, Intelligence‑Lled Decision Making, Executive Intelligence Briefings, Cyber Security Advisory, Intelligence Strategy Development, Intelligence Framework Development, Intelligence Methodology Design, Threat Intelligence Maturity Programs, Cyber Resilience Programs, Incident Response Leadership, Cyber Incident Support, Threat and Risk Communications, Strategic Threat Monitoring, Emerging Technology Analysis, Government Cyber Security Programs, Information Sharing Partnerships, Stakeholder Relationship Management, Cross-Government Engagement, Security Operations Support, Public Sector Cyber Security, Intelligence Capability Development, Operational Readiness, Cyber Risk Advisory, Strategic Planning.