Manager Critical Infrastructure

NBN TM Australia; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

nbn is seeking a Manager for Critical Infrastructure to ensure reliable operation, maintenance, and thoughtful expansion of its core infrastructure across Australia. The role focuses on risk and resilience governance, guiding maintenance programs, and partnering with field teams and external providers to balance safety, efficiency, and long‑term resilience.

You will oversee design and uplift of risk frameworks, ensuring alignment with standards while supporting budget outcomes and infrastructure

Responsibilities

• Lead design and continuous uplift of risk and resilience frameworks across critical infrastructure.
• Oversee maintenance programs, access, inspections and corrective actions to ensure safety and reliability.
• Provide governance oversight across network and technology sites, guiding sound decision-making and risk management.
• Collaborate with internal teams and external providers to align with business priorities, budgets and infrastructure planning.

Job description

As the Manager Critical Infrastructure, you will play a vital role in ensuring the reliable operation, maintenance and thoughtful expansion of nbn’s core infrastructure. You will bring a steady and considered approach to overseeing critical assets, balancing operational performance with long‑term resilience, and helping to safeguard the technology that connects communities across Australia.

You will lead the design and continuous uplift of risk and resilience frameworks, acting as a trusted steward of critical infrastructure and providing governance oversight across network and technology sites. With a focus on care, collaboration and accountability, you will guide maintenance programs, oversee access, inspections and corrective actions, and ensure all activities are delivered safely, efficiently and in line with standards. Your ability to bring people together will be key as you partner closely with internal teams and external providers, contributing to sound decision‑making, managing risks, and supporting business priorities including budget outcomes and infrastructure planning

A bit about you

You are a collaborative and grounded leader with a strong foundation in industrial electronics, telecommunications, or complex infrastructure environments. You bring hands‑on experience managing and maintaining critical network infrastructure, with an understanding of control systems, maintenance practices, and electrical or operational design that allows you to navigate complexity with confidence and care. Experience with data centres, building management systems or programmable logic controllers will support your success, but your mindset and ability to bring others along are what truly set you apart.

You build relationships with authenticity and intention, working closely with field teams, engineers, IT specialists and delivery partners to achieve shared goals. Your communication style is open and thoughtful, and you take pride in creating an environment where everyone feels supported and aligned. With a natural curiosity and interest in the evolving world of critical infrastructure and data centres, you are motivated to keep learning and growing while contributing to outcomes that are safe, sustainable and meaningful for nbn and the communities it serves.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please advise us at the time of application (via [e-mail] ) and we will adjust to meet your needs.

Take your next steps with nbn

At nbn we support your career development and want to give you every opportunity to be prioritised through recruitment processes and as such, positions are advertised internally first for 5 days.

Please note that this is a permanent opportunity and applications for this role will close at midnightWednesday 7th October.

It's amazing to think that at the start of the millennium, the nbn® network didn't even exist. Now, it's an essential part of our daily lives and has greatly impacted how we live in Australia.

In 2009, the Commonwealth of Australia established the nbn (National Broadband Network) as a Government Business Enterprise (GBE) with a specific goal: to create, construct, and manage a wholesale broadband access network for the country.

Our network spans the country, making it possible for internet retailers to provide access to reasonably priced broadband services for everyone, connecting communities and businesses all across Australia.

It's amazing to think that at the start of the millennium, the nbn® network didn't even exist. Now, it's an essential part of our daily lives and has greatly impacted how we live in Australia.

In 2009, the Commonwealth of Australia established the nbn (National Broadband Network) as a Government Business Enterprise (GBE) with a specific goal: to create, construct, and manage a wholesale broadband access network for the country.

Our network spans the country, making it possible for internet retailers to provide access to reasonably priced broadband services for everyone, connecting communities and businesses all across Australia.