Manager, Credit Assurance

Westpac Group; Sydney; Hybrid; AUD 150,000 - 180,000; Full time

Benefits offered by this job

Flexible work arrangements

Leave options including Culture, Lifē

Learning and development opportunities

Volunteering initiatives

Job summary

Westpac Group in Sydney is seeking a Manager, Credit Assurance to strengthen credit decision quality across our Business and Wealth portfolios by leading independent hindsight reviews of credit decisions.

You will assess policy application, provide constructive feedback, and turn findings into practical insights that improve credit risk management while collaborating with decision makers and key stakeholders.

Qualifications

• Experience in credit decisioning, credit risk, assurance or credit lending.
• Strong analytical skills with the ability to assess risk and make sound judgments.
• Knowledge of credit policy, Credit Approval Authority application and credit risk management practices.
• Excellent written and verbal communication skills with the confidence to provide constructive feedback.
• Strong stakeholder management, influencing and problem-solving capabilities.

Responsibilities

• Lead independent hindsight reviews of credit decisions.
• Assess how policies and Credit Approval Authority requirements have been applied.
• Provide constructive feedback and turn findings into practical insights for risk management.
• Collaborate with credit decision makers and stakeholders to identify themes and opportunities.
• Strengthen risk management capability across Business and Wealth.

Skills

Credit decisioning

Credit risk

Credit policy

Feedback & communication

Stakeholder management

Analytical skills

Problem solving

Job description

Create your best future and join Westpac as a Manager, Credit Assurance.

What’s the role?

This is an 18-month max term opportunity where you’ll help strengthen credit decision quality across our Business and Wealth portfolios by leading independent hindsight reviews of credit decisions. As part of a broader investment in additional oversight and assurance across Business and Wealth, you’ll assess how credit policies and Credit Approval Authority requirements have been applied, provide clear and constructive feedback, and turn review findings into practical insights that improve credit risk management.

You’ll work closely with credit decision makers and key stakeholders, sharing insights that help identify emerging themes, recurring issues and opportunities to strengthen risk management capability across the business. If you enjoy analysing complex information, building trusted relationships and making a genuine impact through your expertise, this is a role where you can thrive.

This is a full-time role based in Sydney / Warrane, Gadigal Country. Standard working hours are Monday to Friday, with no expectation to work outside your agreed schedule. Hybrid working arrangements are available.

What do I need?

• Experience in credit decisioning, credit risk, assurance or credit / lending or relationship management within Business Banking.
• Strong analytical skills with the ability to assess risk and make sound judgments.
• Knowledge of credit policy, Credit Approval Authority application and credit risk management practices.
• Excellent written and verbal communication skills with the confidence to provide constructive feedback.
• Strong stakeholder management, influencing and problem-solving capabilities.

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.