Manager Credit Analytics Delivery

NAB; City of Melbourne; On-site; AUD 140,000 - 190,000; Full time

Job summary

NAB in Australia seeks a Manager for Credit Analytics Delivery to lead a technical analytics team delivering strategic initiatives for Business Lending Credit strategies. You will stay hands-on in advanced analytics, monitoring, automation, machine learning and data-driven insights to support improved credit decisioning and risk management.

You will work with Credit Strategy, Product, Technology and Data & Analytics to shape automated credit decisioning capabilities while upholding strong

Qualifications

• Experience in Financial Services, Credit Risk, or Risk Analytics.
• Strong Python and data analytics delivery capabilities.
• Experience with decision systems and automated decisioning.
• Knowledge of machine learning and modern analytics.
• Proven leadership of technical teams.
• Excellent stakeholder management and communication.
• Governance-focused with risk mindset.

Responsibilities

• Lead a team of analytics professionals while delivering strategic initiatives.
• Develop insights to support lending strategies and outcomes.
• Drive monitoring, controls, and performance reporting.
• Mentor analytics specialists and build capability.
• Collaborate with Credit Strategy, Product, Technology, Risk.
• Evaluate emerging technologies including AI.
• Ensure governance and early risk detection in monitoring.

Skills

Python

Analytics delivery

Automation

Data-driven problem solving

Stakeholder management

Leadership

Education

Tertiary qualification in quantitative discipline

Tools

Decision systems

Automated decisioning platforms

Microservices architectures

Job description

• Apply analytics to enhance credit decisioning and Credit automation.
• Collaborate in the development and ongoing support of predictive models and AI-enabled credit solutions to improve credit decisioning, risk management, and customer outcomes.
• Deliver scalable analytics and portfolio insights.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of a Manager, Credit Analytics Delivery you will join the Business Lending Credit strategy team that’s doubling down on customer obsession.

• Apply analytics to enhance credit decisioning and Credit automation.
• Collaborate in the development and ongoing support of predictive models and AI-enabled credit solutions to improve credit decisioning, risk management, and customer outcomes.
• Deliver scalable analytics and portfolio insights.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of a Manager, Credit Analytics Delivery you will join the Business Lending Credit strategy team that’s doubling down on customer obsession.

The Opportunity

As Manager, Credit Analytics Delivery, you will lead a team of technical analytics professionals while remaining hands-on in the delivery of strategic initiatives. You’ll play a critical role in supporting Business Lending Credit Strategies through advanced analytics, monitoring frameworks, automation, machine learning and data-driven insights.

Working closely with Credit Strategy, Product, Technology and Data & Analytics teams, you’ll help shape and enhance automated credit decisioning capabilities whilst maintaining strong governance, controls and performance monitoring.

In This Role You Will

• Develop analytical Insights that support Business Lending credit strategies and drive better business outcomes.
• Drive continuous improvement through performance monitoring, controls oversight and actionable insight generation.
• Develop and mentor a team of analytics specialists, building technical capability and knowledge retention.
• Partner with Credit Strategy, Product Owners, Technology and Risk teams to deliver measurable business outcomes.
• Lead proof‑of‑concept initiatives and evaluate emerging technologies, including machine learning, AI and alternative data sources.
• Contribute directly to strategy development through data‑driven recommendations and portfolio insights.
• Ensure monitoring frameworks provide early detection of risks and opportunities across automated credit strategies.

What You’ll Bring

We’re looking for a technically strong and commercially minded leader who can balance strategic thinking with hands‑on delivery.

• Proven experience in Financial Services, Credit Risk, Business Lending or Risk Analytics.
• Strong technical capability in Python, analytics delivery, automation and data‑driven problem solving.
• Experience building or working with decision systems, automated decisioning platforms or microservices architectures.
• Knowledge of machine learning, predictive modelling and modern analytics approaches.
• Demonstrated experience leading, coaching or mentoring technical teams.
• Exceptional stakeholder management and communication skills.
• Strong risk mindset and ability to balance innovation with governance and controls.
• A tertiary qualification in a quantitative, engineering, data science, mathematics or related discipline.

This is full‑time permanent opportunity and can be performed from either Melbourne or Sydney.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That’s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.