Manager, Compliance Incidents

Westpac Group; City of Melbourne; On-site; AUD 130,000 - 170,000; Full time

Benefits offered by this job

Flexible work arrangements

Mortgage rate discounts for employees

Learning & development opportunities

Volunteer community programs

Job summary

Westpac Group is seeking a Manager, Compliance Incidents to lead compliance assessments of incidents potentially reportable to regulators across multiple divisions. The role sits in the Chief Compliance Office and partners with first and second lines to drive investigations and robust assessments.

You will apply regulatory requirements, build knowledge through training, and work with stakeholders to deliver well-supported outcomes.

Qualifications

• Experience in performing compliance assessment and applying regulatory obligations.
• Strong analytical skills to navigate complex information and issues.
• Able to work closely and engage effectively with business stakeholders in investigations.
• Excellent written and verbal communication skills.

Responsibilities

• Perform compliance assessments of incidents that may be reportable to regulators (ASIC, APRA, BCCC).
• Support incident investigations and deliver well-supported compliance assessments.
• Apply regulatory requirements across privacy, responsible lending, consumer protection, and related standards.
• Collaborate with first and second lines of defence to ensure robust outcomes.

Skills

Regulatory compliance

Analytical thinking

Stakeholder engagement

Written & verbal comms

Job description

Job Description

Create your best future and join as a Manager Compliance Incidents.

What’s the role?

As a Manager in Compliance Incidents team, you’ll perform compliance assessments of incidents that may be reportable to regulators, including ASIC, APRA and BCCC, arising across the Consumer Division, Customer & Corporate Services Division and Group Functions.

Sitting within the Chief Compliance Office in the second line of defence, you will partner with stakeholders across first and second lines to support incident investigations and deliver well supported compliance assessments.

You’ll apply relevant regulatory requirement and independently assess compliance breaches, across a range of statutory and industry obligations, including privacy, responsible lending, hardship, Banking Code of Practice, misleading and deceptive conduct, general licensee obligations, design & distribution obligations, debt collection, and prudential standards.

While you may not be an expert across every regulatory area from day one, you will build your knowledge through training, practical experience and access to subject matter experts.

This is a permanent, full-time role with flexibility to be based in Sydney, Melbourne or Adelaide.

What do I need?

• Experience in performing compliance assessment and applying regulatory obligations.
• Strong analytical skills with the ability to navigate complex information and issues.
• Able to work closely and engage effectively with business stakeholders ininvestigating incidents.
• Excellent written and verbal communication skills

Our Promise to You

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.