Manager, Compliance Incidents

Westpac Group; Sydney; On-site; AUD 140,000 - 170,000; Full time

Job summary

Westpac Group is seeking a Manager of Compliance Incidents to oversee incident assessments that may be reportable to regulators across the Consumer, Customer & Corporate Services, and Group Functions. You will collaborate with first and second lines to support investigations and deliver well-supported compliance assessments.

This permanent, full-time role is flexible to be based in Sydney, Melbourne or Adelaide, with opportunities to develop regulatory knowledge across privacy, responsible

Qualifications

• Experience performing compliance assessments against regulatory obligations.
• Ability to navigate complex information and issues.
• Proven track record engaging with business stakeholders during investigations.
• Excellent written and verbal communication skills.

Responsibilities

• Perform compliance assessments of incidents eligible for regulator reporting (ASIC, APRA, BCCC).
• Partner with first and second lines to support incident investigations.
• Apply regulatory requirements across privacy, lending, and other obligations.

Skills

Compliance assessment

Regulatory obligations

Stakeholder engagement

Analytical skills

Written and verbal communication

Job description

Create your best future and join as a Manager Compliance Incidents.

What’s the role?

As a Manager in Compliance Incidentsteam, you’ll perform compliance assessments of incidents that may be reportable to regulators, including ASIC, APRA and BCCC,arising across the Consumer Division, Customer & Corporate Services Division and Group Functions.

Sitting within the Chief Compliance Office in the second line of defence, you will partner with stakeholders across first and second lines to support incident investigations and deliver well supported compliance assessments.

You’ll apply relevant regulatory requirement; and independently assess compliance breaches, across a range of statutory and industry obligations, including privacy, responsible lending, hardship, Banking Code of Practice, misleading and deceptive conduct, general licensee obligations, design & distribution obligations, debt collection, and prudential standards.

While you may be an expert across every regulatory area from day one, you will build your knowledge through training, practical experience and access to subject matter experts. You’ll have access to training and subject matter experts as you build your knowledge across privacy, responsible lending, hardship, the Banking Code of Practice and other relevant obligations.

This is a permanent, full-time role with flexibility to be based in Sydney, Melbourne or Adelaide.

What do I need?

• Experience in performing compliance assessment and applying regulatory obligations.
• Strong analytical skills with the ability to navigate complex information and issues.
• Able to work closely and engage effectively with business stakeholders ininvestigating incidents.
• Excellent written and verbal communication skills

Our Promise to You

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.

Job Info

• Job Identification 71405
• Job Category Risk
• Posting Date 10/07/2026, 09:59 AM
• Apply Before 10/14/2026, 05:30 AM
• Job Schedule Full time
• Locations Sydney, NSW, Australia Melbourne, VIC, Australia Adelaide, SA, Australia