Manager, Complex Interventions

State of Victoria; City of Melbourne; On-site; AUD 120,000 - 150,000; Full time

Job summary

The State of Victoria's Forensic Intervention Services is seeking an experienced leader to manage the Complex Interventions service area in Melbourne CBD, with travel across Victoria. You will lead a multidisciplinary team of clinicians and support staff, drive evidence-based interventions and oversee performance and service delivery.

You will provide expert strategic advice on offender rehabilitation, build stakeholder relationships, and drive continuous improvement to achieve organisational

Qualifications

• Experience leading complex frontline services.
• Experience managing multidisciplinary teams.
• Ability to drive continuous improvement in service delivery.

Responsibilities

• Lead all operational, clinical and business service aspects of the Complex Interventions service area.
• Manage multidisciplinary team of clinicians and support staff.
• Drive quality improvement initiatives and ensure services align with best-practice standards and evidence-based approaches.
• Build and maintain strong relationships with internal and external stakeholders across Corrections Victoria and the justice sector.
• Provide expert strategic advice on offender rehabilitation, forensic interventions and emerging service delivery issues.

Skills

Leadership

Stakeholder engagement

People management

Quality improvement

Strategic thinking

Forensic interventions

Education

Master's degree in psychotherapy

Master's degree in counselling

Job description

Lead a specialist clinical service and drive best-practice forensic interventions across Victoria. Provide strategic leadership to a multidisciplinary team delivering evidence-based offence-specific interventions. Influence service delivery, innovation and quality improvement across Forensic Intervention Services. Enjoy flexible work arrangements and world-class professional development opportunities. 1 ongoing VPS6 opportunity available. Melbourne CBD, with travel across Victoria required.

Forensic Intervention Services (FIS) is a specialist program area within Corrections Victoria that delivers evidence-based screening, assessment and intervention services to support rehabilitation and contribute to community safety. FIS plays a critical role in reducing reoffending and enabling meaningful behaviour change for people in custody and the community.

We’re seeking an experienced and dynamic leader to manage Complex Interventions, a specialist clinical service area delivering interventions to people with complex needs. This is a unique opportunity to lead a highly skilled workforce, drive service excellence and contribute to innovative approaches that improve rehabilitation outcomes across Victoria.

What you’ll do

• Lead all operational, clinical and business service aspects of the Complex Interventions service area.
• Manage, support and develop a multidisciplinary team of clinicians and support staff.
• Drive quality improvement initiatives and ensure services align with best-practice standards and evidence-based approaches.
• Build and maintain strong relationships with internal and external stakeholders across Corrections Victoria and the justice sector.
• Provide expert strategic advice on offender rehabilitation, forensic interventions and emerging service delivery issues.
• Oversee performance, service targets, staffing and resource management to achieve organisational outcomes.

Skills required

• Proven experience leading complex service delivery functions and multidisciplinary teams.
• Strong operational leadership, stakeholder engagement and people management capabilities.
• Experience managing performance, service quality and continuous improvement initiatives.
• Excellent strategic thinking, problem-solving and influencing skills.
• Knowledge of forensic interventions, rehabilitation services or related human services environments will be highly regarded.
• Ability to lead organisational change and build a culture of collaboration, accountability and innovation.

Qualifications

Demonstrated experience managing and monitoring complex frontline services is required. Tertiary qualifications in forensic studies, clinical practice, criminology or a related discipline are desirable.

Eligibility

• General registration as a Psychologist with the Psychology Board of Australia (AHPRA).
• Eligibility for membership with the Australian Association of Social Workers (AASW).
• Credentialed as a Mental Health Nurse with the Australian College of Mental Health Nurses.
• Registered as an Occupational Therapist with the Occupational Therapy Board of Australia.
• A master's degree in psychotherapy and registration with the Psychotherapy and Counselling Federation of Australia (PACFA).
• A master's degree in counselling and membership with Australian Counselling Association (ACA) or registration with the Psychotherapy and Counselling Federation of Australia (PACFA).

The role requires travel to prisons.

We want to make sure all Victorians feel represented by the department's work. One of the ways to do this is by recruiting a diverse workforce - we welcome people of any gender, age, religion, sexual orientation, disability, and cultural background. We are also committed to the Victorian Government's promise to increase the number of veterans working in the public sector.

We're proud of our individual differences. We're proud of the many languages we speak and the stories we can share with each other. We hope you will share your story too.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

The Department of Justice and Community Safety is continually working towards increasing our Aboriginal and Torres Strait Islander (Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff across all our roles. This support includes a culturally appropriate attraction and recruitment process.

To learn more, email [e-mail]

Applications close 22 September 2026.

IMPORTANT INFORMATION: CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.