Manager, Complex Interventions

Corrections Victoria; City of Melbourne; On-site; AUD 150,000 - 190,000; Full time

Job summary

Corrections Victoria in Melbourne CBD is seeking an experienced leader to manage the Complex Interventions service area within Forensic Intervention Services. You will oversee a multidisciplinary team delivering evidence-based interventions for people with complex needs and drive service excellence across Victoria.

The role requires strategic thinking, strong stakeholder engagement and a track record of quality improvement in offender rehabilitation. Travel across Victoria is required.

Qualifications

• Demonstrated experience leading complex frontline service delivery functions.
• Tertiary qualifications in forensic studies, clinical practice or criminology are desirable.

Responsibilities

• Lead all operational, clinical and business aspects of the Complex Interventions service area.
• Manage, support and develop a multidisciplinary team of clinicians and support staff.
• Drive quality improvement initiatives and ensure services align with best-practice standards.
• Build and maintain strong relationships with internal and external stakeholders across Corrections Victoria and the justice sector.
• Provide expert strategic advice on offender rehabilitation and forensic interventions.
• Oversee performance, service targets, staffing and resource management to achieve outcomes.

Skills

Complex service delivery

Multidisciplinary team leadership

Quality improvement

Strategic thinking

Forensic interventions knowledge

Change management

Education

Forensic studies

Clinical practice

Criminology

Job description

• Job Function: Prison and Corrective Services
• Work Type: Ongoing - full time

About this role

Lead a specialist clinical service and drive best-practice forensic interventions across Victoria.

• Provide strategic leadership to a multidisciplinary team delivering evidence-based offence-specific interventions.
• Influence service delivery, innovation and quality improvement across Forensic Intervention Services.
• Enjoy flexible work arrangements and world-class professional development opportunities.
• 1 ongoing VPS6 opportunity available.
• Melbourne CBD, with travel across Victoria required.

Forensic Intervention Services (FIS) is a specialist program area within Corrections Victoria that delivers evidence-based screening, assessment and intervention services to support rehabilitation and contribute to community safety. FIS plays a critical role in reducing reoffending and enabling meaningful behaviour change for people in custody and the community.

We're seeking an experienced and dynamic leader to manage Complex Interventions, a specialist clinical service area delivering interventions to people with complex needs. This is a unique opportunity to lead a highly skilled workforce, drive service excellence and contribute to innovative approaches that improve rehabilitation outcomes across Victoria.

What you'll do

• Lead all operational, clinical and business service aspects of the Complex Interventions service area.
• Manage, support and develop a multidisciplinary team of clinicians and support staff.
• Drive quality improvement initiatives and ensure services align with best-practice standards and evidence-based approaches.
• Build and maintain strong relationships with internal and external stakeholders across Corrections Victoria and the justice sector.
• Provide expert strategic advice on offender rehabilitation, forensic interventions and emerging service delivery issues.
• Oversee performance, service targets, staffing and resource management to achieve organisational outcomes.

Skills required

• Proven experience leading complex service delivery functions and multidisciplinary teams.
• Strong operational leadership, stakeholder engagement and people management capabilities.
• Experience managing performance, service quality and continuous improvement initiatives.
• Excellent strategic thinking, problem-solving and influencing skills.
• Knowledge of forensic interventions, rehabilitation services or related human services environments will be highly regarded.
• Ability to lead organisational change and build a culture of collaboration, accountability and innovation.

Qualifications

Demonstrated experience managing and monitoring complex frontline services is required. Tertiary qualifications in forensic studies, clinical practice, criminology or a related discipline are desirable.

To apply, you'll need to hold, or be eligible for, one of the following:

• General registration as a Psychologist with the Psychology Board of Australia (AHPRA).
• Eligibility for membership with the Australian Association of Social Workers (AASW).
• Credentialed as a Mental Health Nurse with the Australian College of Mental Health Nurses.
• Registered as an Occupational Therapist with the Occupational Therapy Board of Australia.
• A master's degree in psychotherapy and registration with the Psychotherapy and Counselling Federation of Australia (PACFA).
• A master's degree in counselling and membership with Australian Counselling Association (ACA) or registration with thePsychotherapy and Counselling Federation of Australia (PACFA).

The role requires travel to prisons.

To learn more about the type of skills you will need to thrive in this role, please read the attached position description.

We want to make sure all Victorians feel represented by the department's work. One of the ways do this is by recruiting a diverse workforce – we welcome people of any gender, age, religion, sexual orientation, disability, and cultural background. We are also committed to the Victorian Government's promise to increase the number of veterans working in the public sector.

We're proud of our individual differences. We're proud of the many languages we speak and the stories we can share with each other. We hope you will share your story too.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

The Department of Justice and Community Safety is continually working towards increasing our Aboriginal and Torres Strait Islander (Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff across all our roles. This support includes a culturally appropriate attraction and recruitment process. To learn more, email [e-mail]

Applications close 22 September 2026.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must berecognisedand respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

0472 613 299 or [e-mail]

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening.Dependenton the role, other checks may include VicRoads checks, driverslicencechecks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.