Manager, Complex Interventions

State Government of Victoria, Australia; City of Melbourne; On-site; AUD 110,000 - 140,000; Full time

Job summary

The Department of Justice and Community Safety in Melbourne is seeking a dynamic leader to manage the Complex Interventions service area within Forensic Intervention Services. You will lead a multidisciplinary team delivering evidence-based interventions for offenders and drive service excellence across Victoria.

The role requires strategic input on rehabilitation and forensic interventions, and entails travel across the state to ensure consistent delivery of high-quality services.

Qualifications

• Proven experience leading complex service delivery functions and multidisciplinary teams.
• Excellent strategic thinking, problem-solving and influencing skills.
• Knowledge of forensic interventions or rehabilitation services is highly regarded.

Responsibilities

• Lead all operational, clinical and business service aspects of the Complex Interventions service area.
• Manage, support and develop a multidisciplinary team of clinicians and support staff.
• Drive quality improvement initiatives and ensure services align with best-practice standards and evidence-based approaches.
• Build and maintain strong relationships with internal and external stakeholders across Corrections Victoria and the justice sector.
• Provide expert strategic advice on offender rehabilitation and forensic interventions.
• Oversee performance, service targets, staffing and resource management to achieve organisational outcomes.

Skills

Complex service delivery

Leadership

Stakeholder engagement

People management

Strategic thinking

Change management

Education

Tertiary qualifications in forensic studies/clinical practice or related discipline

Tools

None

Job description

Occupation: Prison and corrective services

Location: Melbourne - CBD and Inner Metro suburbs

Reference: DJCS/CV0683

At the Department of Justice and Community Safety, we are looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We are all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we would love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We are proud of the important work we do across Victoria. Want to be part of it?

Lead a specialist clinical service and drive best-practice forensic interventions across Victoria.

• Provide strategic leadership to a multidisciplinary team delivering evidence-based offence-specific interventions.
• Influence service delivery, innovation and quality improvement across Forensic Intervention Services.
• Enjoy flexible work arrangements and world-class professional development opportunities.
• 1 ongoing VPS6 opportunity available.
• Melbourne CBD, with travel across Victoria required.

Forensic Intervention Services (FIS) is a specialist program area within Corrections Victoria that delivers evidence-based screening, assessment and intervention services to support rehabilitation and contribute to community safety. FIS plays a critical role in reducing reoffending and enabling meaningful behaviour change for people in custody and the community.

We are seeking an experienced and dynamic leader to manage Complex Interventions, a specialist clinical service area delivering interventions to people with complex needs. This is a unique opportunity to lead a highly skilled workforce, drive service excellence and contribute to innovative approaches that improve rehabilitation outcomes across Victoria.

What you will do

• Lead all operational, clinical and business service aspects of the Complex Interventions service area.
• Manage, support and develop a multidisciplinary team of clinicians and support staff.
• Drive quality improvement initiatives and ensure services align with best-practice standards and evidence-based approaches.
• Build and maintain strong relationships with internal and external stakeholders across Corrections Victoria and the justice sector.
• Provide expert strategic advice on offender rehabilitation, forensic interventions and emerging service delivery issues.
• Oversee performance, service targets, staffing and resource management to achieve organisational outcomes.

Skills required

• Proven experience leading complex service delivery functions and multidisciplinary teams.
• Strong operational leadership, stakeholder engagement and people management capabilities.
• Experience managing performance, service quality and continuous improvement initiatives.
• Excellent strategic thinking, problem-solving and influencing skills.
• Knowledge of forensic interventions, rehabilitation services or related human services environments will be highly regarded.
• Ability to lead organisational change and build a culture of collaboration, accountability and innovation.

Qualifications

Demonstrated experience managing and monitoring complex frontline services is required. Tertiary qualifications in forensic studies, clinical practice, criminology or a related discipline are desirable.

Eligibility

To apply, you will need to hold, or be eligible for, one of the following:

• General registration as a Psychologist with the Psychology Board of Australia (AHPRA).
• Eligibility for membership with the Australian Association of Social Workers (AASW).
• Credentialed as a Mental Health Nurse with the Australian College of Mental Health Nurses.
• Registered as an Occupational Therapist with the Occupational Therapy Board of Australia.
• A master's degree in psychotherapy and registration with the Psychotherapy and Counselling Federation of Australia (PACFA).
• A master's degree in counselling and membership with Australian Counselling Association (ACA) or registration with the Psychotherapy and Counselling Federation of Australia (PACFA).

The rol e requires travel to prisons.

To learn more about the type of skills you will need to thrive in this role, please read the attached position description.

To find out more about the role and FIS, watch our career information video, visit our microsite or contact our recruitment team at [e-mail] .

We want to make sure all Victorians feel represented by the department's work. One of the ways do this is by recruiting a diverse workforce – we welcome people of any gender, age, religion, sexual orientation, disability, and cultural background. We are also committed to the Victorian Government's promise to increase the number of veterans working in the public sector.

We are proud of our individual differences. We are proud of the many languages we speak and the stories we can share with each other. We hope you will share your story too.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

The Department of Justice and Community Safety is continually working towards increasing our Aboriginal and Torres Strait Islander (Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff across all our roles. This support includes a culturally appropriate attraction and recruitment process. To learn more, email [e-mail]

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependent on the role, other checks may include VicRoads checks, driver's licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

Applications close Tuesday 22 September 2026 at 11.59pm