Manager

SAAL TAM PTY LTD; West Tamworth; On-site; AUD 70,000 - 90,000; Full time

Job summary

SAAL TAM PTY LTD operates a busy fuel station and retail store in Tamworth, NSW. As Retail Manager, you will oversee day-to-day operations, lead a dedicated team, and drive exceptional customer experiences in a fast-paced retail environment.

You will focus on operational excellence, inventory control, staff performance, and achieving sales and profitability targets while maintaining safety standards and a welcoming store atmosphere.

Qualifications

• Experience in a retail management role, ideally in fuel/retail sectors.
• Strong leadership and people management能力.
• Excellent customer service orientation and communication skills.

Responsibilities

• Manage daily operations of the fuel station and retail store.
• Lead, motivate and develop a high-performing team.
• Ensure outstanding customer service standards are consistently maintained.
• Monitor sales performance and implement strategies to maximise revenue.
• Oversee inventory management, stock control and merchandising.
• Ensure WHS compliance and maintain a clean, safe store environment.
• Manage rostering, staffing levels and employee performance.

Skills

Retail management

Leadership

Customer service

Data analysis

Communication

Education

Relevant qualifications

Job description

An exciting opportunity has arisen for Retail Manager to join the team at a busy fuel station and retail store in Tamworth, NSW.

As the Retail Manager, you will be responsible for overseeing the day-to-day operations of the business, leading a dedicated team, and ensuring the delivery of an exceptional customer experience. This role offers the opportunity to make a significant contribution to a well-established and growing business while working in a fast-paced and dynamic retail environment. You will play a key role in driving operational excellence, maintaining high standards of customer service, managing staff performance, controlling inventory, and achieving sales and profitability targets.

Key responsibilities

• Manage the daily operations of the fuel station and retail store
• Lead, motivate and develop a high-performing team
• Ensure outstanding customer service standards are consistently maintained
• Monitor sales performance and implement strategies to maximise revenue
• Oversee inventory management, stock control and merchandising
• Ensure compliance with workplace health and safety requirements and maintain a clean, safe and welcoming store environment
• Manage rostering, staffing levels and employee performance

About you

• Must have experience in a retail management role, preferably in the Retail & Consumer Products industry
• Must possess relevant qualifications
• Strong leadership and people management skills, with the ability to motivate and develop a team
• Excellent customer service orientation and the ability to provide exceptional in-store experience
• Proficient in data analysis and interpreting performance metrics to drive business decisions
• Excellent communication and problem-solving skills
• Passion for the retail industry and a commitment to delivering results
• Opportunities for career advancement and job enrichment
• A supportive and collaborative team culture

About us

SAAL TAM PTY LTD operates a busy fuel station and retail store within the Retail & Consumer Products industry. We are recognised for our commitment to customer satisfaction, operational excellence, and continuous innovation. Our mission is simple: to deliver high-quality products and exceptional customer service while creating a positive, supportive, and inclusive workplace where our employees can thrive and grow. With a strong presence in Tamworth and across New South Wales, we are well-positioned for ongoing growth and exciting opportunities. As part of our team, you'll work in a fast-paced environment where your contributions are valued, your development is encouraged, and no two days are the same.