Major Events Security Manager

MSS Security; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

MSS Security in Melbourne is seeking an experienced Events Security Manager to lead security operations across a portfolio of sites and events. You will oversee staffing, rostering support, logistics, and client relationships to ensure smooth delivery and high standards.

The role requires strong organisational skills, familiarity with security protocols, and the ability to manage subcontractors and KPIs. Full Australian working rights and a Victorian Security License are essential.

Qualifications

• Proven experience in events management, including crowd control planning, client liaison, and subcontractor oversight.
• Strong organisational and planning skills with attention to detail.
• Proficiency in Microsoft Excel and Word; strong computer literacy.
• Well-presented, professional, and client-focused.
• Ability to work flexible hours, including weekends and extended event hours.
• Full Australian working rights.
• Current Victorian Security License.
• Certificate II in security operations or higher.
• Employee Working with Children's Check or willing to obtain.

Responsibilities

• Lead planning and coordination of major events, including bump in/out and subcontractor compliance.
• Support rostering function of Service Delivery Coordinators to ensure appropriate coverage.
• Coordinate operational logistics including vehicles, uniforms, assets, equipment, and radios.
• Manage client relationships and respond to queries or complaints.
• Monitor and report on KPIs, operational performance, and event outcomes.
• Assist with operational problem-solving and provide cover for the Events Team Senior Manager as required.

Skills

Events management

Crowd control planning

Client liaison

Subcontractor oversight

Organisational skills

Planning

Attention to detail

Flexible hours

Australian working rights

Education

Certificate II in security operations or higher

Tools

Microsoft Excel

Microsoft Word

Job description

As one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. To find out more visit our website at www.msssecurity.com.au

Our employees enjoy working with MSS because we:

• Have a high people and culture focus
• Offer extensive development and progression opportunities
• Provide stability and certainty in a role
• Work collaboratively together and are high achievement focused
• Because we know how to have fun whilst getting the job done

About the role

We are seeking an experienced Events Security Manager to join our Operations team. You will play a key role in delivering high-quality security services across a portfolio of sites and events, ensuring staffing, logistics, and operations run smoothly.

Duties include but are not limited to:

• Lead planning and coordination of major events, including bump in/out and subcontractor compliance
• Support rostering function of Service Delivery Coordinators to ensure appropriate coverage
• Coordinate operational logistics including vehicles, uniforms, assets, equipment, and radios
• Manage client relationships and respond to queries or complaints
• Monitor and report on KPIs, operational performance, and event outcomes
• Assist with operational problem-solving and provide cover for the Events Team Senior Manager as required

Skills & experience

• Proven experience in events management, including crowd control planning, client liaison, and subcontractor oversight
• Strong organisational and planning skills with attention to detail
• Proficiency in Microsoft Excel and Word; strong computer literacy
• Well-presented, professional, and client-focused
• Ability to work flexible hours, including weekends and extended event hour
• Full Australian working rights
• Current Victorian Security License
• Certificate II in security operations or higher
• Employee Working with Children's Check or willing to obtain

MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and are currently developing our first Innovate Reconciliation Action Plan.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.