Maintenance Technician

Four Seasons Hotels; Sydney; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Training & development

Complimentary accommodation

Dry cleaning

Employee meals

Job summary

Four Seasons Hotel Sydney is seeking a Maintenance Technician to keep a luxury property in peak condition. You will perform hands-on mechanical and electrical tasks, coordinate 24/7 emergency service with contractors, and ensure work orders are completed on time to maintain guest comfort and safety.

The role requires strong customer service, excellent communication, and the ability to work across Rooms and Food & Beverage to uphold five-star standards.

Qualifications

• Proven experience as a Maintenance Technician in a luxury hotel environment.
• Mechanical and electrical capabilities are required to service facilities and systems.
• Strong communication and relationship-building with colleagues, guests, and contractors.

Responsibilities

• Complete daily shift tasks to maintain property safety and comfort for guests and staff.
• Coordinate with contractors and suppliers for 24-hour emergency service when needed.
• Ensure work orders are properly executed and followed up to completion.
• Collaborate with Rooms and F&B divisions to keep guest rooms and public areas at high quality.

Skills

Mechanical experience

Electrical experience

Customer service skills

Interpersonal skills

Verbal communication

Job description

About the location:

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world - and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves

About the role:

Maintenance of this luxury hotel is conducted 24 hours per day, 7 days a week and our expert team of Maintenance Technicians work on a rotating basis to ensure the hotel is kept in perfect condition and our guests needs are met at any hour of the day or night. In this position we are looking for an individual who enjoys working in a professional environment, has great customer service skills, high operating standards and enjoys being "hands on" by utilising their exceptional eye for detail. This position is critical in ensuring the smooth operation of the Hotel and its facilities.

What you will do:

• Completion of all engineering daily shift tasks necessary to maintain the property in an efficient condition, in order to ensure the safety and comfort of our guests and employees
• Establish and maintain a strong working relationship with contractors and suppliers who will furnish reliable 24 hour emergency service as necessary
• Ensure proper execution of work order systems and that items are followed up on for completion.
• Work cohesively with the Rooms and Food & Beverage Divisions to maintain our guest rooms, Food & Beverage outlets and public areas, to the highest levels of quality and functionality

What you will bring:

• Proven experience as a Maintenance Technician being solid across all technical areas, preferably within a large hotel that delivers five star quality
• Mechanical/Electrical experience is required
• The ability to build and maintain strong relationships with people at all levels, across all areas, including contractors, suppliers, guests and of course our employees
• A passion for providing a great guest experience and impeccable product
• Solid verbal communication skills and strong interpersonal skills

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Candidates will need the right to work in Australia.

We make it a point to review each resume carefully to select those that are a match with the preferred qualifications for the job. If that's you, we will contact you to set up a time to get to know each other.