Restaurant Manager

Four Seasons Hotels; The Rocks; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Complimentary Accommodation at other-F

Job summary

Four Seasons Sydney, located in the historic Rocks district, is seeking a department head to steer the restaurant operation across all service periods. Reporting to the Director of Outlets, you will lead, develop and inspire a high-performing team while delivering exceptional guest experiences in a luxury setting.

You will drive profits through disciplined scheduling, budgeting, and menu engineering, building strong internal relationships with hotel departments and continuously elevating service

Qualifications

• 3years' experience in a restaurant leadership role in a 5* hotel or leading restaurant with a high focus on quality whilst operating at high volumes
• A leadership style that is authentic, engaging and strategic, based on identified business priorities
• A positive, can-do attitude that shows resilience and maturity, with strong communication skills
• A strong understanding of luxury, with a sharp attention to detail and high focus on service

Responsibilities

• Maintain a strong operational presence across all meal serving periods to ensure service standards and the guest experience remain at an optimum
• Provide leadership, development, support, coaching and constructive feedback for the team
• Cultivate a culture that encourages people to connect and thrive, allowing people space to be themselves, whilst aligning the team with restaurant goals
• Drive performance by setting metrics and benchmarks, identifying ways to improve how we do things and leading the way with industry trends
• Be proactively involved with the talent acquisition function, including selection and retention efforts in order to ensure that top talent are sought, confirmed and retained
• Develop strong internal relationships across the hotel ensuring solid partnerships with those who will contribute to the success of the Restaurant
• Drive profitability by closely managing labour and operating expenses through effective scheduling, budgeting, menu engineering, purchasing decisions and stock control

Skills

Restaurant leadership

People management

Service excellence

High-volume operations

Job description

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

About the role:

Reporting to the Director of Outlets,this department head role balancesthe day to day leadership of the operation and service periods, whilstdeveloping and engaging the team, problem solving and delivering results for the business, from a people, product and profit perspective.

To thrive in this role, the ideal candidate will have a solid track record in high qualityrestaurants,a passion for delivering a memorable dining experience anda hunger for delivering results, by cultivating a team culture that is fun, performance driven and constantly looking to evolve.

What you will do:

Maintain a strong operational presence across all meal serving periods to ensure service standards and the guest experience remain at an optimum

Provide leadership, development, support, coaching and constructive feedback for the team

Cultivate a culture that encourages people to connect and thrive, allowing people space to be themselves, whilst aligning the teamwith restaurantgoals

Drive performance, by setting metrics and benchmarks, identifying ways to improve how we do things and leading the way with industry trends

Be proactively involved with the talent acquisition function, including selection and retention efforts in order to ensure that top talent are sought, confirmed and retained

Develop strong internal relationships across the hotel ensuring solid partnershipswith those who will contribute to the success of the Restaurant

Drive profitability by closely managing labour and operating expenses through effective scheduling, budgeting, menu engineering, purchasing decisions and stock control

What you will bring:

3years' experience in a restaurant leadershiprolein a 5* hotel or leading restaurant with a high focus on quality whilst operating at high volumes

A leadership style that is authentic, engaging and strategic, based on identified business priorities

A positive, can-do attitude that shows resilience and maturity,with strong communication skills

A strongunderstanding of luxury,with a sharp attention to detail and high focus on service

A collaborative style that will build strong relations with all Hotel departments who are key to the success of the restaurant

What we offer:

Competitive Salary, wages, and a comprehensive benefits package

Excellent Training and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resort

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals