Maintenance Systems Officer

Department of Defence; Townsville City; On-site; AUD 90,000 - 130,000; Full time

Job summary

Department of Defence in Townsville, Australia, seeks a Maintenance Systems Officer acting as Regional Product Schedule Manager to oversee regional financial planning and product schedules.

You will exercise delegated authority, govern local industry suitability, and ensure secure, compliant maintenance for Defence platforms.

Qualifications

• Experience in maintenance execution or service, logistics or related field.
• Experience in fleet financial management and contract compliance.
• Ability to coordinate the workflow of a small team and drive improvements.

Responsibilities

• Coordinate product schedules, budgets and service delivery.
• Support contract governance and performance reporting.
• Collaborate with Maintenance, Warehousing and other directorates to meet requirements.

Skills

Experience in similar role

Fleet financial management

Time-management

Interpersonal skills

Stakeholder communication

Job description

The Maintenance Systems Officer acting as the Regional Product Schedule Manager (PSM) is responsible for regional financial planning and must exercise a financial delegation in-line with the Australia Defence Force funded Product Management Plans. The PSM performs a governance role with respect to local industry suitability, to conduct Defence platform maintenance work in a secure environment appropriate to the platform.

This position is critical in Maintenance Service delivery in the North Queensland Region and is responsible for the timely, quality delivery of locally assigned Product Schedule/s. This position will work closely with the customers and Logistic Operations Branch Directorate Product Management Team to manage product schedules, budgets and service delivery. This position will contribute to the customer requirements assessment and sustainment strategy development.

The position also facilitates ongoing discussion between dependencies, Original Equipment Manufacturer (OEM), other Defence Groups and Stakeholders and capability manager directed requirements. Under the Joint Logistic Command Defence Maintenance Contract (delivered nationally but executed regionally), daily maintenance activities are managed by the Industry Partner, while planning, approval as well as governance and assurance activities remains a Commonwealth responsibility.

You will serve as a key integration point between the Commonwealth and Industry. You will also collaborate with Maintenance, Warehousing, and other directorates within the Logistics Operations Branch to support contract performance reporting and governance, ensuring value for the Commonwealth and achievement of strategic outcomes.

About our Team

Joint Logistics Unit North Queensland (JLU-NQ) offers a unique opportunity to be part of a highly professional team of military and civilian personnel supporting Defence operations across one of Australia's largest and most diverse regions. Based in modern facilities in Townsville and Cairns, JLU-NQ delivers critical logistics services including warehousing, distribution, equipment maintenance, and clothing support. Serving an area from Rockhampton to Thursday Island and west to Mount Isa, the unit provides vital support to Defence personnel across North Queensland.

As one of seven Joint Logistics Units nationwide, JLU-NQ combines skilled people, modern resources, and strong industry partnerships to deliver logistics excellence. Join a team that makes a direct contribution to Defence capability while developing your skills in a dynamic and rewarding environment.

Our Ideal Candidate

Our ideal candidate will have extensive experience in coordination or execution of maintenance, or be a logistics professional, providing policy advice in relation to complex work and the ability to contribute to strategic planning, program and project management and policy development.

Joint Logistics Unit – North Queensland (JLU-NQ) are responsible for a wide variety of capability, including Armoured Vehicles (Tanks), Light and Heavy Vehicles (G Wagon and Rheinmetall Vehicles), Engineering Equipment, Generators and Field Equipment, Marine Vessels, Electronic and Communication systems and Weapons. This employment opportunity will be used to fill current and upcoming vacancies across all of these capability types. You will have experience working in a team environment and being accountable to set work priorities and manage workflows.

Key attributes, knowledge and experience we are looking for:

• Experience in a similar role, in particular maintenance execution or service, logistics or related field.
• Experience in fleet financial management and contract compliance.
• Commitment to best practices in fleet and materiel maintenance.
• Ability to coordinate the workflow of a small team, including monitor work practices, set priorities within the work area, develop processes and champion improvement opportunities.
• Strong time-management skills, including the ability to prioritise a changing workload and negotiate an outcome.
• Excellent interpersonal skills and stakeholder engagement capabilities, with a proven ability to build and maintain effective relationships with team members and key stakeholders to achieve desired results.
• Communicate consistently and clearly with internal and external stakeholders on simple and complex problems, both written & verbal.

Security Clearance:

Applicants must be able to obtain and maintain a security clearance at “Baseline Vetting” level.

The key duties of the position include:

The Role

The Maintenance Systems Officer acting as the Regional Product Schedule Manager (PSM) is responsible for regional financial planning and must exercise a financial delegation in-line with the Australia Defence Force funded Product Management Plans. The PSM performs a governance role with respect to local industry suitability, to conduct Defence platform maintenance work in a secure environment appropriate to the platform.

This position is critical in Maintenance Service delivery in the North Queensland Region and is responsible for the timely, quality delivery of locally assigned Product Schedule/s. This position will work closely with the customers and Logistic Operations Branch Directorate Product Management Team to manage product schedules, budgets and service delivery. This position will contribute to the customer requirements assessment and sustainment strategy development.

The position also facilitates ongoing discussion between dependencies, Original Equipment Manufacturer (OEM), other Defence Groups and Stakeholders and capability manager directed requirements. Under the Joint Logistic Command Defence Maintenance Contract (delivered nationally but executed regionally), daily maintenance activities are managed by the Industry Partner, while planning, approval as well as governance and assurance activities remains a Commonwealth responsibility.

You will serve as a key integration point between the Commonwealth and Industry. You will also collaborate with Maintenance, Warehousing, and other directorates within the Logistics Operations Branch to support contract performance reporting and governance, ensuring value for the Commonwealth and achievement of strategic outcomes.

About our Team

Joint Logistics Unit North Queensland (JLU-NQ) offers a unique opportunity to be part of a highly professional team of military and civilian personnel supporting Defence operations across one of Australia's largest and most diverse regions. Based in modern facilities in Townsville and Cairns, JLU-NQ delivers critical logistics services including warehousing, distribution, equipment maintenance, and clothing support. Serving an area from Rockhampton to Thursday Island and west to Mount Isa, the unit provides vital support to Defence personnel across North Queensland.

As one of seven Joint Logistics Units nationwide, JLU-NQ combines skilled people, modern resources, and strong industry partnerships to deliver logistics excellence. Join a team that makes a direct contribution to Defence capability while developing your skills in a dynamic and rewarding environment.

Our Ideal Candidate

Our ideal candidate will have extensive experience in coordination or execution of maintenance, or be a logistics professional, providing policy advice in relation to complex work and the ability to contribute to strategic planning, program and project management and policy development.

Joint Logistics Unit – North Queensland (JLU-NQ) are responsible for a wide variety of capability, including Armoured Vehicles (Tanks), Light and Heavy Vehicles (G Wagon and Rheinmetall Vehicles), Engineering Equipment, Generators and Field Equipment, Marine Vessels, Electronic and Communication systems and Weapons. This employment opportunity will be used to fill current and upcoming vacancies across all of these capability types. You will have experience working in a team environment and being accountable to set work priorities and manage workflows.

• Experience in a similar role, in particular maintenance execution or service, logistics or related field.
• Experience in fleet financial management and contract compliance.
• Commitment to best practices in fleet and materiel maintenance.
• Ability to coordinate the workflow of a small team, including monitor work practices, set priorities within the work area, develop processes and champion improvement opportunities.
• Strong time-management skills, including the ability to prioritise a changing workload and negotiate an outcome.
• Excellent interpersonal skills and stakeholder engagement capabilities, with a proven ability to build and maintain effective relationships with team members and key stakeholders to achieve desired results.
• Communicate consistently and clearly with internal and external stakeholders on simple and complex problems, both written & verbal.

Security Clearance:

Applicants must be able to obtain and maintain a security clearance at “Baseline Vetting” level.

Eligibility

Security Clearance:

Applicants must be able to obtain and maintain a security clearance at “Baseline Vetting” level.

Getting to know the Department of Defence

The Department of Defence employs around 18,000 Australian Public Service (APS) employees. Defence APS employees work in a wide variety of critical roles, Australia wide, enabling our three services Navy, Army and Air Force, to do their job. Defence has a range of Australian Public Service (APS) career opportunities that offer interesting, challenging, and unique work. Our workforce includes administrative support, accountants, intelligence analysts, engineers, policy advisors, graphic designers, lawyers, social workers, IT specialists and contract managers to name a few. We offer a rewarding career that includes professional development, work-life balance, recognition, a flexible and supportive work environment and a diverse workforce. To find out more about a career with Defence please visit https://www.defence.gov.au/jobs-careers