Maintenance Supervisor

Brighton Homes; City of Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Home build discount

Income protection insurance

Purchased leave

Parental leave

Employee discounts

AIA Vitality program

Diversity & inclusion

Employee assistance program

Professional development

NAWIC & HIA memberships

Competitive remuneration

Job summary

Brighton Homes in Brisbane is seeking a Service and Warranty professional to deliver a smooth post-construction experience by ensuring defects and maintenance are managed promptly and to a high standard.

You will inspect new homes across North Brisbane and Sunshine Coast, compile reports, communicate with clients, monitor maintenance progress, and follow up with trades, while supporting the Construction team on-site. Travel between jobs and office presence in Loganholme on Tue/Thu are expected.

Qualifications

• Trade background, preferably Carpentry or similar.
• Leadership experience - managing trades and contractors.
• Strong understanding of QBCC & NCC standards and tolerances.
• Ability to communicate with clients and teams about maintenance works.
• Ability to prioritise while ensuring accuracy.

Responsibilities

• Conduct inspections of new homes across North Brisbane and Sunshine Coast.
• Compile reports on defects and maintenance issues per service and warranty standards.
• Communicate actions to clients per Service and Warranty guidelines.
• Assist with monitoring Brighton maintenance team and contractor progress.
• Follow up outstanding works with trades and contractors.
• Support the Construction team on-site during the journey.

Skills

Trade background (Carpentry)

Leadership experience

Client communication

Attention to detail

Travel flexibility

Education

Carpentry trade qualification

Job description

At Brighton Homes, we understand being a Queensland home builder involves more than just building new homes. We offer a range of stunning architectural house plans full of sun-fringed spaces and generously sized rooms, perfect for the Brisbane, Gold Coast and Sunshine Coast lifestyle. Our home designs consistently win Master Builders Association State and National Awards.

We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1300 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia's leading home building group.

Building new homes and better futures for Australians is a true honour and so rewarding. Here are some other rewards and benefits we offer our employees.

Our perks and benefits
We believe that our employee community is a key strength of our organisation, and we aim to attract the best talent to achieve our strategic goal of being Australia's leading residential builder and employer of choice in our sector. We are committed to taking care of our employees, that's why we offer a bundle of benefits:

• Discount on building a home with any of our building brands (after qualifying period)
• Income protection insurance- 100% funded by NEX. Covers up to 2 years at 75% of base salary in case of illness or injury
• Purchased leave - opportunity to apply for up to 2 weeks extra leave each year
• Paid Parental leave - 12 weeks for the primary carer and 4 weeks for secondary carer (we're proud to be industry leading with this benefit!)
• Employee discounts on gym memberships (Fitness Passport), motor vehicles (Mitsubishi), home appliances, energy, health insurance and more
• AIA Vitality health and wellbeing program
• A genuine focus on diversity and inclusion (we're proud of our Women in Construction Program and annual Building Inclusivity Awards)
• Employee assistance program to support your mental, financial and physical wellbeing
• A huge catalogue of online learning and ongoing professional development programs
• NAWIC and HIA corporate membership
• Attractive remuneration
• And so much more!

About the opportunity:
You will be a valued member of the Brighton Homes Service and Warranty team and report to the Brighton Cares Manager. The key focus of this role is to deliver a smooth post-construction experience by ensuring all defects and maintenance works are managed promptly, completed to a high standard. More specifically, you will:

• Conduct inspections of new homes located across North Brisbane and Sunshine Coast
• Compiling reports on identified defects and maintenance issues in line with service and warranty standards.
• Communicate with clients to propose actions according to Service and Warranty guidelines
• Assist with the monitoring of Brighton maintenance team and contractor progress
• Following up outstanding works from our trades and contractors as needed
• Support the Construction team during the on-site journey

About you
You will share a passion for our purpose and be aligned to our core values; better together, be accountable, people matter and think bigger. In addition, you will:

• A trade background, preferably Carpentry or similar experience
• Leadership experience - managing trades and contractors
• Sound understanding of QBCC & NCC standards and tolerances
• An ability to communicate with clients and various teams to provide information and updates on maintenance works
• An ability to prioritise effectively whilst ensuring exceptional attention to detail
• Willingness to travel to and from jobs as scheduled across north Brisbane to Sunshine Coast and the office in Loganholme
• Work in the office: Tuesday and Thursday at Loganholme
• A full driver's licence to operate company service vehicle

We are keen to improve female (and other marginalised groups) representation in our workplaces. If this role appeals to you but you don't feel you tick every box, we encourage you to still apply. We'd love to have a chat with you about your career goals.

Interested?
The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and a pre-employment medical.