Maintenance Officer

Mercy Aged and Community Care Ltd; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

Mercy Aged and Community Care Ltd – Parkville VIC is seeking an experienced Maintenance Officer to support our Residential Aged Care Home and Seniors Living Units. You will ensure buildings, grounds and facilities are safe, functional and well‑maintained for residents, staff and visitors, carrying out repairs and preventative maintenance.

You will oversee contractors, identify improvements, and maintain records in a specialist maintenance system.

Qualifications

• Strong time management, organisational and communication skills.
• Compassionate, flexible and solutions‑focused approach.
• Ability to work independently and in a team.
• Trade based qualification or substantial maintenance experience preferred.
• Experience in aged care or hotel/hospital settings highly regarded.

Responsibilities

• Carry out grounds maintenance, on‑going repairs and preventative servicing of buildings, plant, equipment and furniture.
• Liaise with and oversee contractors, including site access and inductions.
• Identify, report and implement opportunities for improvement across the facility.
• Assist in identifying and rectifying WHS/OHS issues to maintain a safe environment.
• Maintain accurate records using computer-based maintenance systems.
• Contribute positively to a collaborative, resident‑focused team environment.

Skills

Time management

Communication

Teamwork

Compassion

Maintenance experience

Education

Trade based qualification or 3+ years' experience in commercial maintenance

Tools

Maintenance management systems

HVAC knowledge

Job description

Mercy Aged and Community Care Ltd – Parkville VIC

Contact: Rajshree Bastianpillai | ***********@mercy.com.au

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health and help our teams deliver even greater outcomes.

About the opportunity:

We are currently seeking an experienced Maintenance Officer to support our Residential Aged Care Home and Seniors Living Units at our Aged Care precinct in Parkville. In this role, you will ensure our buildings, grounds and facilities remain safe, functional, and well‑maintained for residents, staff and visitors.

As a Maintenance Officer, you will be responsible for the on‑going repairs, preventative maintenance and general upkeep of the facility. You will also assist with identifying and addressing safety concerns to support a secure and comfortable environment for everyone on site. Your work will play a key role in ensuring our ILUs and RAC facility remain safe, presentable and operational.

• Carry out ground's maintenance, on‑going repairs and preventative servicing of buildings, plant, equipment and furniture
• Liaise with and oversee contractors, including site access and inductions
• Identify, report and implement opportunities for improvement across the facility
• Assist in identifying and rectifying WHS/OH&S issues to maintain a safe environment
• Maintain accurate records using computer-based maintenance systems
• Contribute positively to a collaborative, resident‑focused team environment

What you’ll bring:

You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional resident-centred care.

To thrive in this role, you will have:

• Strong time management, organisational and communication skills
• A compassionate, flexible and solutions‑focused approach
• The ability to build respectful relationships and work both independently and within a team
• Previous maintenance experience (trade background or qualification preferred but not essential)
• Experience in Aged Care or hotel/hospital settings (highly regarded)
• Proficient computer skills: experience with maintenance management systems is an advantage
• Good knowledge of WHS/OH&S standards and regulatory maintenance requirements for aged care and independent living
• Experience managing contractors and understanding of essential systems such as HVAC, essential services, and Building 9C regulations

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check
• Trade based qualification or more than 3 years’ experience in a commercial maintenance position.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.