Maintenance Handyman

Mercure; Sunshine Coast Regional; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Accor Heartist staff rates across a全球网

Access to Accor training and programs

Career progression opportunities

Supportive team environment

Job summary

Mercure Sunshine Coast Kawana Waters is seeking a hands-on Maintenance Handyperson to support ongoing upkeep, safety, and presentation of the hotel. You will contribute directly to guest experience by maintaining rooms, corridors, public areas, and back‑of‑house spaces.

The role covers preventative maintenance, quick fault identification, and liaising with Front Office and Housekeeping. We offer Accor staff benefits and career progression within a well‑established hotel network.

Qualifications

• Previous experience in a maintenance or handyperson role (hotel experience highly regarded)
• Sound knowledge of general building maintenance including electrical, plumbing, and carpentry basics
• Ability to work independently and manage competing priorities
• Strong problem‑solving skills with a proactive approach
• Good communication skills and a professional attitude
• Physically capable of performing manual tasks
• Flexible availability, including occasional weekends or on‑call support

Responsibilities

• Conduct day-to-day general maintenance across all areas of the hotel, including guest rooms, corridors, public areas, function spaces, restaurant, bar, and back-of-house
• Respond promptly to maintenance requests raised by Front Office, Housekeeping, and other departments, ensuring minimal disruption to guest experience
• Perform preventative maintenance in line with the hotel’s planned maintenance program, including routine inspections of rooms, equipment, and facilities
• Identify, troubleshoot, and repair faults across a range of trades including basic electrical, plumbing, carpentry, painting, and general wear and tear
• Maintain all plant and equipment, including air‑conditioning systems, lighting, plumbing fixtures, door locks, and appliances
• Complete room inspections to ensure all fixtures, fittings, and equipment are in full working order prior to guest arrival
• Ensure all safety systems are operational, including fire panels, emergency lighting, exit signage, and alarms, escalating any issues immediately
• Support compliance with Workplace Health & Safety (WHS) requirements, ensuring a safe environment for both guests and team members
• Maintain accurate records of maintenance tasks, repairs, and scheduled works
• Coordinate and supervise external contractors where required, ensuring work is completed to standard and in line with hotel procedures
• Assist with minor refurbishment projects, including painting, patching, and basic upgrades to maintain presentation standards
• Monitor and manage maintenance supplies, tools, and inventory, ensuring adequate stock levels at all times
• Support energy efficiency initiatives and identify opportunities to reduce operational costs
• Be available for after‑hours or on‑call maintenance support where required in a 24/7 operational environment
• Work collaboratively with all departments to ensure the hotel is presented at a consistently high standard

Skills

Maintenance experience

Electrical basics

Plumbing basics

Carpentry basics

Problem solving

Communication

Independence

Weekend availability

Job description

About Us

Mercure Sunshine Coast Kawana Waters is a full-service franchised hotel offering 81 guest rooms, 3 function rooms, and an onsite restaurant and bar. Operating 24/7, the hotel services a strong mix of corporate and hospital-related travellers, along with leisure guests and group bookings.

Ideally located in the heart of the Sunshine Coast Health Precinct, directly adjacent to Sunshine Coast University Hospital, the property plays a key role in the local accommodation market.

About the Role

We are seeking a hands-on and reliable Maintenance Handyperson to support the ongoing upkeep, safety, and presentation of the hotel. This role is essential in ensuring all areas of the property are maintained to a high standard, contributing directly to the overall guest experience.

Key Responsibilities

• Conduct day-to-day general maintenance across all areas of the hotel, including guest rooms, corridors, public areas, function spaces, restaurant, bar, and back-of-house
• Respond promptly to maintenance requests raised by Front Office, Housekeeping, and other departments, ensuring minimal disruption to guest experience
• Perform preventative maintenance in line with the hotel’s planned maintenance program, including routine inspections of rooms, equipment, and facilities
• Identify, troubleshoot, and repair faults across a range of trades including basic electrical, plumbing, carpentry, painting, and general wear and tear
• Maintain all plant and equipment, including air‑conditioning systems, lighting, plumbing fixtures, door locks, and appliances
• Complete room inspections to ensure all fixtures, fittings, and equipment are in full working order prior to guest arrival
• Ensure all safety systems are operational, including fire panels, emergency lighting, exit signage, and alarms, escalating any issues immediately
• Support compliance with Workplace Health & Safety (WHS) requirements, ensuring a safe environment for both guests and team members
• Maintain accurate records of maintenance tasks, repairs, and scheduled works
• Coordinate and supervise external contractors where required, ensuring work is completed to standard and in line with hotel procedures
• Assist with minor refurbishment projects, including painting, patching, and basic upgrades to maintain presentation standards
• Monitor and manage maintenance supplies, tools, and inventory, ensuring adequate stock levels at all times
• Support energy efficiency initiatives and identify opportunities to reduce operational costs
• Be available for after‑hours or on‑call maintenance support where required in a 24/7 operational environment
• Work collaboratively with all departments to ensure the hotel is presented at a consistently high standard

About You

• Previous experience in a maintenance or handyperson role (hotel experience highly regarded)
• Sound knowledge of general building maintenance including electrical, plumbing, and carpentry basics
• Ability to work independently and manage competing priorities
• Strong problem‑solving skills with a proactive approach
• Good communication skills and a professional attitude
• Physically capable of performing manual tasks
• Flexible availability, including occasional weekends or on‑call support

What We Offer

• Accor Heartist staff rates across a global network of hotels
• Access to Accor training and development programs
• Career progression opportunities within Accor
• Supportive team environment within a well‑established hotel