Maintenance Coordinator

NSW Department of Communities and Justice; Parramatta; On-site; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Flexible autonomous work environment

Training and development opportunities

Health & Wellbeing and Employee Ass.

Competitive pay and conditions

Employee Assistance Programs

Job summary

NSW Department of Communities and Justice (DCJ) is seeking a Maintenance Coordinator to support the Lead Maintenance Coordinator in delivering maintenance services across DCJ facilities, including Correctional Centres, Youth Justice facilities and Courts. Based in Parramatta, you will coordinate maintenance programs, manage contractor performance, monitor budgets and assurance of quality within timeframes.

You will work with stakeholders, review maintenance works, analyse performance data and

Qualifications

• Experience in facilities maintenance, contract management, and service delivery across a large and diverse property portfolio.
• Technical, trade or property-related background would be highly regarded, along with a sound understanding of statutory maintenance requirements, relevant legislation, and the prioritisation of reactive, planned preventative and major periodic maintenance activities.
• This role requires a motivated, proactive individual who is passionate about maintenance and delivering quality customer outcomes.
• The successful candidate will be confident engaging with stakeholders, presenting information, managing competing priorities and working both independently and as part of a collaborative team.

Responsibilities

• Coordinate maintenance programs across DCJ facilities.
• Manage stakeholder relationships and monitor contractor performance.
• Deliver maintenance outcomes within agreed timeframes, budgets and quality standards.
• Coordinate facilities maintenance services across a diverse portfolio of sites.
• Support delivery through inspections, audits, and reviews of works.
• Monitor service delivery, analyse financial and operational data and participate in meetings.

Skills

Facilities management

Contract management

Service delivery

Asset management

Maintenance planning

Compliance knowledge

Risk management

Contractor performance

Stakeholder engagement

Communication

Negotiation

Independence

Education

Trade certificate or relevant experience in facilities management

Knowledge of statutory maintenance requirements

Job description

Maintenance Coordinator

Location: Parramatta

Employment type: Ongoing Full Time

Salary: Clerk Grade 7/8, $116,981 pa - $129,492 pa, plus employer’s contribution to superannuation and annual leave loading

The Maintenance Coordinator supports the Lead Maintenance Coordinator to deliver effective maintenance services and ensure customer expectations and contractual obligations are met.

The role is responsible for coordinating maintenance programs, managing stakeholder relationships, monitoring contractor performance, and delivering maintenance outcomes within agreed timeframes, budgets and quality standards across multiple sites.

The Maintenance Coordinator is responsible for coordinating facilities maintenance services across DCJ facilities, ensuring assets remain fit for purpose, provide value for money, and comply with organisational, public sector and legislative requirements.

The role supports the delivery of maintenance programs through stakeholder engagement, contractor management, site inspections and audits, reviewing and approving maintenance works, monitoring service delivery performance, analysing financial and operational data, and participating in operational meetings.

The position requires regular travel across the region and offers a dynamic, flexible work environment where priorities can change, and no two days are the same.

The Facilities Maintenance Team is a dynamic and collaborative team within Infrastructure & Assets, delivering maintenance services across a diverse portfolio of Correctional Centres, Youth Justice facilities and Courts.

The team is known for its strong stakeholder focus, supportive culture and commitment to achieving practical outcomes.

This role offers the opportunity to work with experienced professionals in a flexible and varied environment, ideas are encouraged, and teamwork is key to success.

What we’re looking for

The ideal candidate will have experience in facilities maintenance, contract management, and service delivery across a large and diverse property portfolio.

A technical, trade or property-related background would be highly regarded, along with a sound understanding of statutory maintenance requirements, relevant legislation, and the prioritisation of reactive, planned preventative and major periodic maintenance activities.

This role would suit a motivated and proactive individual who is passionate about maintenance and delivering quality customer outcomes.

The successful candidate will be confident engaging with stakeholders, presenting information, managing competing priorities and working both independently and as part of a collaborative team.

Desirable qualifications, experience and skills:

• Qualification, trade certificate or relevant experience in facilities management, building, construction, maintenance, asset management or a related field.


• Experience managing maintenance contracts and service providers across a large property portfolio.


• Knowledge of maintenance planning, asset management principles, compliance requirements and risk management.


• Experience interpreting maintenance data, contractor performance metrics and financial reports.


• Strong stakeholder engagement, communication and negotiation skills.


• Ability to work independently in field while maintaining strong connections with the broader team.


• Experience working within a government or similarly complex environment would be advantageous.

Download the role description.

We offer a variety of benefits, including:

• A challenging and rewarding career


• Flexible, autonomous work environment


• Competitive pay and conditions


• Training and development opportunities to build and maintain capabilities


• Health & Wellbeing and Employee Assistance Programs.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters. Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference.

We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.

We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

We are committed to building a diverse and inclusive workforce that reflects the communities we serve.

Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.

Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience and backgrounds.

This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

Applications close (2 weeks) at 11:59pm AEST.

Got a question? For more information about the role or what it’s like to work for DCJ, please contact Bridget Abrahams, Associate Director & Business Partners on 0409 289 802 or at [e-mail].

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Sarah Nguyen on 02 9765 5046 or via [e-mail].

Visit Recruitment adjustments on the DCJ website to learn more.

The Welcome Experience Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience.

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/.