Mainframe Database Services Lead — Strategy & Resilience

Australian Taxation Office; City of Melbourne; On-site; AUD 150,000 - 190,000; Full time

Job summary

The Australian Taxation Office is seeking a Mainframe Database Services Lead to join the Mainframe Delivery Centre within our Enterprise Solutions and Technology division. You will provide leadership for the organisation's mainframe database services, ensuring secure, reliable and resilient platforms that support critical business operations.

You will lead a team of skilled specialists responsible for performance, availability, security, recovery and operational integrity of enterprise mainframe

Qualifications

• Proven ability to deliver operational excellence while balancing BAU support, project delivery and strategic priorities.
• Strong mainframe technical leadership and sound judgement when managing complex technology services, risks and competing demands.
• Governance, risk management and service management capabilities, including incident, problem and change management disciplines.
• Experience managing enterprise mainframe platform database services while driving capability uplift, service improvement and modernisation initiatives.
• Builds productive relationships and influences outcomes across technical teams, vendors, service providers and senior stakeholders.
• Substantial experience leading, coaching and developing high-performing technical teams within complex enterprise technology environments.

Responsibilities

• Lead the enterprise mainframe database services and ensure ongoing performance, availability, security, recovery and operational integrity.
• Set the strategic direction of the team and drive operational excellence, ensuring services meet current and future business requirements.
• Collaborate with business stakeholders, architects, project teams, vendors and service providers to deliver strategic and operational outcomes.
• Lead capability uplift, workforce development and continuous improvement initiatives, fostering a high-performing team culture.
• Contribute to modernisation activities, service optimisation and risk management to ensure long-term sustainability of critical platforms.

Skills

Operational leadership

Mainframe expertise

Governance

Risk management

Service management

Incident management

Change management

Team coaching

Stakeholder engagement

Job description

The Australian Taxation Office is seeking a Mainframe Database Services Lead to join the Mainframe Delivery Centre within our Enterprise Solutions and Technology division. You will provide leadership for the organisation's mainframe database services, ensuring secure, reliable and resilient platforms that support critical business operations.

You will lead a team of skilled specialists responsible for performance, availability, security, recovery and operational integrity of enterprise mainframe