Mail & Courier Officer

Grace Worldwide; Gold Coast City; On-site; AUD 48,000 - 58,000; Full time

Benefits offered by this job

Perkbox discounts

Gym membership discounts

Employee Assistance Program (EAP)

Skills Path Program

Team recognition programs

Employee referral program

Job summary

Grace Worldwide is seeking a reliable Mail & Courier Officer to manage the collection, delivery and distribution of mail across multiple locations on the Gold Coast. The role combines driving, courier services and administration to keep our operations moving smoothly.

You will handle confidential correspondence, maintain records, and liaise with internal teams to coordinate deliveries, while upholding safety and security procedures in a supportive teamwork environment.

Qualifications

• Current driver licence and a safe driving record.
• Reliable, punctual and well organised.
• High level of integrity and discretion when handling confidential information.
• Strong attention to detail and accuracy.
• Confident following procedures and security protocols.
• Clear and professional communication skills.
• Comfortable working independently and as part of a team.
• Previous courier, mailroom, logistics or administration experience will be highly regarded.

Responsibilities

• Complete scheduled mail and courier collections and deliveries.
• Receive, sort and distribute incoming and outgoing mail and parcels.
• Safely handle confidential, sensitive and registered correspondence.
• Record and track mail, parcels and deliveries using electronic systems.
• Maintain accurate records and complete filing, data entry and general administration.
• Liaise with internal teams and external stakeholders to coordinate deliveries.

Skills

Driver licence

Reliability and punctuality

Integrity and discretion

Attention to detail

Communication skills

Teamwork

Experience in courier/logistics

Tools

Electronic tracking systems

Job description

At Grace, we’ve been helping Australians move, store, and manage their info for over 100 years. But what really sets us apart? Our people. We invest in our team with hands‑on training, real career paths, and a workplace where everyone feels welcome. It’s not just a job here - it’s a place to grow, learn and take pride in your work.

We’re looking for a reliable and organised Mail & Courier Officer to manage the collection, delivery and distribution of mail, parcels and confidential correspondence across multiple locations. This is a varied role combining driving, courier services and administration.

Key Responsibilities

• Complete scheduled mail and courier collections and deliveries
• Receive, sort and distribute incoming and outgoing mail and parcels
• Safely handle confidential, sensitive and registered correspondence
• Record and track mail, parcels and deliveries using electronic systems
• Maintain accurate records and complete filing, data entry and general administration
• Liaise with internal teams and external stakeholders to coordinate deliveries

About You

• Current driver licence and a safe driving record
• Reliable, punctual and well organised
• High level of integrity and discretion when handling confidential information
• Strong attention to detail and accuracy
• Confident following procedures and security protocols
• Clear and professional communication skills
• Comfortable working independently and as part of a team
• Previous courier, mailroom, logistics or administration experience will be highly regarded

The Perks

• Save money every week with access to exclusive discounts on groceries, fuel, shopping and more through Perkbox
• Discounted gym memberships to support your health and fitness goals
• Access confidential wellbeing support through our Employee Assistance Program (EAP)
• Grow your career through our Skills Path Program with opportunities to develop new skills and progress into higher-paying roles
• Be part of a supportive team culture with staff competitions, recognition programs and team initiatives
• Earn extra cash through our employee referral program