LWS Base Operations Manager

Ventia; Northern Territory; Presencial; AUD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Ventia is seeking a Base Operations Manager to lead Living & Working Services at RAAF Tindal, NT. You will direct diverse service streams, from hospitality to accommodation and transport, ensuring safe, compliant delivery and strong performance across a Defence contract.

You’ll manage large teams, drive improvements, and engage with Defence personnel and stakeholders to support daily operations. Australian citizenship and clearances apply.

Formación

• Three years’ experience in operational management within a service-based environment.
• Tertiary qualifications in Business, Facilities Management, Hospitality, Logistics or related discipline.
• Australian citizenship with eligibility to obtain Defence Security Clearance.

Responsabilidades

• Lead multi-disciplinary teams across hospitality, accommodation, laundry, transport and fitness services.
• Ensure services are delivered safely, efficiently and in line with contractual requirements.
• Manage safety, compliance, financial performance and operational risk.
• Drive continuous improvement and service innovation.
• Oversee workforce planning, rostering and resource allocation.
• Maintain strong relationships with Defence personnel and key stakeholders.
• Manage P&L outcomes and contract performance.
• Lead operational readiness activities, major exercises and surge support.

Conocimientos

Team leadership

P&L management

Stakeholder engagement

Safety leadership

Service delivery oversight

Educación

Tertiary qualification in Business

Facilities Management

Descripción del empleo

Lead Essential Services That Support Australia's Defence Force

Make an impact where it matters most.

Ventia has an opportunity for a driven Base Operations Manager to lead the delivery of critical Living & Working Services across RAAF Tindal, NT. This is a rare opportunity to manage diverse operational services, lead high-performing teams, and play a key role in supporting the Australian Defence Force's daily operations.

From hospitality and catering to accommodation, cleaning, transport, fitness centres and pest control, you'll oversee integrated service delivery that directly contributes to Defence capability while driving safety, performance and customer excellence.

What's On Offer

• Lead a diverse portfolio of essential Defence support services
• Manage large operational teams and drive business performance
• Join Australia's largest Defence services provider
• Career progression within a national ASX-listed organisation
• Work in a role that combines operational leadership, commercial management and stakeholder engagement
  
  

About The Role

Reporting to the LWS State Operations Manager, you'll be responsible for the operational leadership of a Defence Base and associated sites, ensuring services are delivered safely, efficiently and in line with contractual requirements.

Key Responsibilities Include

• Leading multi-disciplinary teams across hospitality, cleaning, accommodation, laundry, transport and fitness services
• Managing safety, compliance, financial performance and operational risk
• Driving continuous improvement and service innovation
• Overseeing workforce planning, rostering and resource allocation
• Maintaining strong relationships with Defence personnel and key stakeholders
• Managing P&L outcomes and contract performance
• Leading operational readiness activities, major exercises and surge support requirements
  
  

About You

You are an experienced operations leader with a strong customer focus and a proven track record of delivering results in complex service environments.

You'll Bring

• Experience leading large operational or facilities services teams
• Strong commercial and financial management skills, including P&L accountability
• Exceptional stakeholder management and customer engagement capabilities
• Experience managing multiple service streams and subcontractors
• Demonstrated success building high-performing teams and developing leaders
• Strong safety leadership and risk management experience
• Experience in Large-scale Service Delivery Contracts
  
  

To Be Successful

You will hold tertiary qualifications in Business, Facilities Management, Hospitality, Logistics or a related discipline and have at least three years' experience in an operational management role within a service-based environment.

As this role supports Defence operations, applicants must be Australian Citizens and be eligible to obtain and maintain a Defence Security Clearance.

About Ventia

As a leading services provider, we maintain, operate, and manage the essential infrastructure that makes modern life possible across Australia and New Zealand. With more than 35,000 employees and subcontractors across 400 sites, joining Ventia means becoming part of a team that values its people, supports career growth, and helps everyone go further towards their full potential.

Our commitment to Fairness, Inclusion and Respect shapes how we lead, collaborate, hire and support one another. We welcome applications from people of all ages, abilities and backgrounds, including Aboriginal and Torres Strait Islander peoples, and people of all genders, identities, sexual orientations, beliefs and caring responsibilities. We are dedicated to providing an accessible recruitment process and encourage you to request adjustments at any stage.

How To Apply

Click the Apply Now button to start the journey to find your further with Ventia.

Position Reference Number: 169359