Luxury Sales Associate — Elevate Client Experience

Roger Vivier; City of Melbourne; On-site; AUD 48,000 - 64,000; Full time

Job summary

Roger Vivier boutique in Melbourne is seeking a customer-focused sales professional to support daily store operations and maximize sales. The role requires a poised, fashion-conscious individual with strong interpersonal skills and fluency in English and Mandarin.

Reporting to the Store Manager, you will maintain product displays, assist with stock and reporting, and handle customer inquiries with professionalism.

Qualifications

• Minimum 1 year of sales experience in luxury retail.
• Pleasant, mature, service-oriented with high fashion sense.
• Good interpersonal and communication skills; fluent English and Mandarin.

Responsibilities

• Maximize sales targets and help to achieve store targets.
• Provide excellent customer services to clients.
• Handle enquiries or complaints, and provide professional feedback to customers.
• Maintain the visual and merchandise displays in order according to corporate guidelines.
• Participate in stock management.
• Assist the Store-in-charge to prepare retail reports.
• Any other ad hoc duties as assigned.

Skills

English (spoken)

Mandarin

Job description

Roger Vivier boutique in Melbourne is seeking a customer-focused sales professional to support daily store operations and maximize sales. The role requires a poised, fashion-conscious individual with strong interpersonal skills and fluency in English and Mandarin.

Reporting to the Store Manager, you will maintain product displays, assist with stock and reporting, and handle customer inquiries with professionalism.