Luxury Retail Studio Lead: Experience, Ops & Growth

Talent Solution Partners; Sydney; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Above-market salary package

Exposure to international growth

Mentorship from leadership team

Clear pathways beyond the boutique

Progression-focused role

Job summary

Talent Solution Partners is partnering with a luxury experience studio in Paddington to hire a Retail Business Manager who will own end-to-end studio performance across experience, operations and commercial outcomes. The role requires 6+ years in retail or service-led environments with 3+ years in leadership, and a track record of delivering under pressure in fast-paced settings.

This position offers an above-market salary package and exposure to international growth, including potential

Qualifications

• 6+ years’ experience in retail or service-led environments.
• 3+ years in a leadership role.
• Strong commercial and operational capability.
• Exceptional communication skills.
• Track record of leading teams in fast-paced, high-expectation environments.

Responsibilities

• Lead, coach and develop a high-performing team
• Build a culture where people perform, grow and stay accountable
• Own rostering, resources and studio performance
• Drive KPIs, conversion, budgets and commercial results
• Forecast demand and identify growth opportunities
• Manage a long-cycle, appointment-led client journey
• Oversee operational execution and day-to-day excellence
• Use data to continuously improve performance
• Lead the studio experience from both a people and commercial perspective

Skills

People leadership

Commercial acumen

Ops management

Retail luxury

Job description

Talent Solution Partners is partnering with a luxury experience studio in Paddington to hire a Retail Business Manager who will own end-to-end studio performance across experience, operations and commercial outcomes. The role requires 6+ years in retail or service-led environments with 3+ years in leadership, and a track record of delivering under pressure in fast-paced settings.

This position offers an above-market salary package and exposure to international growth, including potential