Concession Manager Chadstone

Assembly Talent; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Job summary

David Jones Chadstone is seeking a seasoned Concession Manager to lead a premium fashion destination. You’ll drive elevated service, curate presentation and mentor a high-energy team to deliver exceptional client experiences.

This role blends leadership with brand representation, focusing on commercial performance, loyalty-building, and a refined store atmosphere aligned with modern fashion direction.

Qualifications

• Proven experience in premium or lifestyle fashion management.
• Strong people leadership and client relationship skills.
• Commercial mindset with a track record of exceeding targets.
• Refined appreciation for presentation, detail and customer service excellence.

Responsibilities

• Champion performance and deliver strong commercial results.
• Inspire, train and empower a team to deliver exceptional client experiences.
• Maintain visual and operational standards that reflect the brand’s modern direction.
• Cultivate client relationships that build loyalty and long-term growth.
• Represent the brand with integrity, professionalism and pride.

Skills

People leadership

Client relations

Premium fashion

Visual presentation

Job description

Imagine leading a space where timeless style meets modern sophistication — where your eye for detail and your natural leadership bring fashion to life in an iconic retail environment.

As Concession Manager for this celebrated Australian fashion house, you’ll be at the forefront of a new creative era — redefining what refined retail leadership looks like. Within David Jones Chadstone, you’ll create an environment of elevated service and beautiful presentation, where every interaction feels personal, effortless and authentic. In your first year, you’ll:

• Lead a passionate, high-performing team within Australia’s most renowned retail destination
• Drive sales success through refined client experiences and strategic brand representation
• Curate an environment that captures modern elegance through visual excellence
• Develop commercially while shaping a boutique atmosphere of loyalty and connection

Why You’ll Love Working with This Brand

This Australian label has long been synonymous with quality, craftsmanship and quiet confidence. Now entering a bold phase of creative renewal, it’s blending heritage design with contemporary energy — creating space for leaders who value both tradition and transformation.

Your career with this brand offers:

• A proudly Australian-owned business with deep local roots and national opportunity
• The prestige of a David Jones partnership within Chadstone’s luxury retail precinct
• A collaborative, people-focused culture that values authenticity and excellence
• Genuine career growth across a network of evolving fashion and lifestyle brands
• Competitive salary package and performance-based incentives

Your Key Responsibilities

This is more than store management — it’s about leading a destination for elevated style and meaningful connection.Your leadership will include:

• Champion performance and deliver strong commercial results
• Inspire, train and empower a team to deliver exceptional client experiences
• Maintain visual and operational standards that reflect the brand’s modern direction
• Cultivate client relationships that build loyalty and long-term growth
• Represent the brand with integrity, professionalism and pride

The Ideal Candidate

You’re a confident and motivated retail leader who naturally blends business acumen with creativity and care. The successful candidate will have:

• Proven experience in premium or lifestyle fashion management
• Strong people leadership and client relationship skills
• A commercial mindset with a track record of exceeding targets
• A refined appreciation for presentation, detail and customer service excellence

If you’ve excelled as a Store Manager, Concession Manager or Boutique Leader or established Assistant Manager within retail, we’d love to hear from you.