Luxury Public Spaces Attendant | Guest Experience

Shangri-La Group; The Rocks; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Employee accommodation

Dining and lifestyle discounts within

Access to employee recognition and pay

Job summary

Shangri-La Sydney is seeking a dedicated Public Area Attendant to maintain the cleanliness, presentation, and overall appearance of our hotel’s public spaces. You will ensure that guest and employee areas reflect luxury and hospitality.

Join a globally recognised luxury hotel brand with opportunities for development. The role requires flexibility to work a rotating roster including weekends and holidays, and a strong customer-focused approach.

Qualifications

• Experience in housekeeping or a similar role within hospitality.
• Strong attention to detail and high standards.
• Excellent time management and organisational skills.
• Positive attitude and teamwork.
• Good communication and customer service orientation.
• Ability to perform manual handling tasks.
• Willingness to work rotating roster including weekends and holidays.

Responsibilities

• Clean and maintain all public areas including lobbies, corridors, restrooms, lifts, function spaces, and employee areas.
• Ensure all public spaces are presented to the highest standards at all times.
• Replenish amenities and supplies in public restrooms and common areas.
• Respond promptly to guest requests and housekeeping service requirements.
• Report maintenance issues, hazards, and lost property in a timely manner.
• Assist with special cleaning projects and deep-cleaning schedules.
• Follow workplace health and safety procedures and hotel brand standards.
• Work collaboratively with Housekeeping and other operational departments.

Skills

Attention to detail

Time management

Organisational skills

Teamwork

Customer-focused

Communication skills

Job description

Shangri-La Sydney is seeking a dedicated Public Area Attendant to maintain the cleanliness, presentation, and overall appearance of our hotel’s public spaces. You will ensure that guest and employee areas reflect luxury and hospitality.

Join a globally recognised luxury hotel brand with opportunities for development. The role requires flexibility to work a rotating roster including weekends and holidays, and a strong customer-focused approach.