Luxury Porter & Concierge – Beachside Hospitality

Elysium; Sydney; Vor Ort; AUD 30.000 - 39.000; Vollzeit

Benefits dieser Stelle

Employee Assistance Program

Wellbeing leave

Exclusive accommodations

Dining privileges

Zusammenfassung

Elysium Manly is seeking a friendly and proactive Porter to welcome guests, manage arrivals and departures, and ensure luggage handling and room escorting are carried out with care.

You will maintain the lobby in pristine condition, assist with tours, and support Concierge and Reception during busy periods. A valid Australian driver license, RSA certificate, and working rights are essential.

Qualifikationen

• Previous experience in a hotel or serviced apartments environment preferred.
• Genuine passion for delivering exceptional customer service.
• Strong communication skills with confident spoken and written English.
• Excellent presentation and a warm, welcoming personality.
• Sound knowledge of the local area or willingness to learn.
• Flexibility to work a rotating roster including evenings, weekends and public holidays.
• Valid Australian Driver Licence is essential.
• Current RSA certificate is essential.
• Valid Australian Working Rights / Visa is essential.

Aufgaben

• Greet guests on arrival and departure, using their name when known.
• Check the daily arrival list for VIPs or guests with special needs.
• Coordinate luggage collection and delivery, and group luggage as needed.
• Escort guests to rooms, assist with parking and retrieval of vehicles.
• Explain room and hotel facilities; be present at Concierge/Reception to assist.
• Maintain the lobby/foyer area, keeping it clean and presentable at all times.
• Book tours and sightseeing activities, and complete daily mail runs.
• Assist the Concierge during busy periods and breaks.

Kenntnisse

Hotel service

Customer service

Communication

Presentation

Ausbildung

Australian Driver Licence

RSA certificate

Working rights in Australia

Jobbeschreibung

Elysium Manly is seeking a friendly and proactive Porter to welcome guests, manage arrivals and departures, and ensure luggage handling and room escorting are carried out with care.

You will maintain the lobby in pristine condition, assist with tours, and support Concierge and Reception during busy periods. A valid Australian driver license, RSA certificate, and working rights are essential.