Luxury Hotel Director of Operations — Pre-Opening Lead

Hilton; Sydney; On-site; AUD 170,000 - 260,000; Full time

Job summary

Hilton is seeking a Hotel Manager to lead Waldorf Astoria Sydney’s opening operations, reporting to the General Manager and serving on the executive committee. You will oversee daily hotel operations, drive financial stewardship, and shape an exceptional guest experience aligned with our luxury brand.

You will inspire a diverse leadership team, ensure brand integrity, and foster a workplace where Team Members thrive, embodying Hilton’s values and hospitality excellence.

Qualifications

• Luxury hotel management experience in global cities.
• Operational excellence with strong commercial judgement.
• Outstanding communication, negotiation and stakeholder management skills.
• Leadership development and high team engagement.
• Ability to translate brand into guest and team experiences.
• High English proficiency; additional languages are a plus.
• Ability to work flexible hours, including nights, weekends and public holidays.

Responsibilities

• Oversee daily hotel operations across all departments.
• Lead a diverse team of executives and department leaders.
• Inspire a culture of excellence, financial stewardship and guest experience.
• Monitor brand standards and implement data-driven improvements.
• Foster development and empowerment of Team Members, living Hilton values.

Skills

Operational leadership

Stakeholder management

Negotiation skills

Team development

Guest experience

Job description

Hilton is seeking a Hotel Manager to lead Waldorf Astoria Sydney’s opening operations, reporting to the General Manager and serving on the executive committee. You will oversee daily hotel operations, drive financial stewardship, and shape an exceptional guest experience aligned with our luxury brand.

You will inspire a diverse leadership team, ensure brand integrity, and foster a workplace where Team Members thrive, embodying Hilton’s values and hospitality excellence.