Luxury Client Advisor – High Jewelry & VIP Service

Bvlgari; Sydney; On-site; AUD 60,000 - 85,000; Full time

Job summary

Bulgari Sydney flagship boutique is seeking an energetic Client Advisor to deliver an exceptional luxury shopping journey. You will act as Brand Ambassador, guiding clients from welcome to packaging and driving sales across High Jewellery, High Watches and High End categories.

With a passion for luxury service, you will build strong client relationships, manage CRM data, and collaborate with a dynamic team to achieve store targets in a premium retail environment.

Qualifications

• Minimum 2 years experience in luxury jewellery.
• Experience in high-end retail or luxury hospitality.
• Ability to nurture client relationships and deliver exceptional service.

Responsibilities

• Deliver outstanding service and act as Brand Ambassador for Bulgari Sydney Flagship Boutique.
• Drive sales of High Jewellery (HJ), High Watches (HEW) & High End (HE) segments.
• Welcome clients and guide them with consultative advice through the full sales process.
• Contribute to store targets and KPIs by maximizing sales opportunities.
• Maintain CRM data and build lasting client relationships for repeat business.
• Collaborate with store team and ensure VM standards and procedures compliance.

Skills

Clienteling & sales

Luxury jewellery

High-end retail

Empathy & service

Team player

Entrepreneurial mindset

Job description

Bulgari Sydney flagship boutique is seeking an energetic Client Advisor to deliver an exceptional luxury shopping journey. You will act as Brand Ambassador, guiding clients from welcome to packaging and driving sales across High Jewellery, High Watches and High End categories.

With a passion for luxury service, you will build strong client relationships, manage CRM data, and collaborate with a dynamic team to achieve store targets in a premium retail environment.