Luxury Client Advisor: Craft Elite Customer Experiences

FashionUnited; Sydney; On-site; AUD 65,000 - 75,000; Full time

Job summary

Prada Group in Sydney Airport is seeking an experienced Full Time Client Advisor to join our luxury boutique. You will be client-focused, building relationships with new clients while nurturing the existing database, and delivering an exceptional shopping experience.

Trades 6am–9pm, 7 days a week, on a full-time 38-hour rotating roster. You will collaborate with the team on store operations, stock, VM and reporting, while developing product knowledge to represent the brand with confidence.

Qualifications

• Experience in retail sales, preferably luxury.
• Excellent communication and client relationship skills.
• Willingness to upskill on product and brand knowledge.

Responsibilities

• Build relationships with new clients and strengthen existing database.
• Uphold Prada DNA in all client interactions with a professional attitude.
• Ensure store operations including back of house, stock, VM and reporting are fulfilled on time.
• Upskill on product and brand knowledge and train the team to represent the brand.
• Maintain a sales-focused mindset and creatively attract clients.
• Contribute to a collaborative and inclusive team culture.
• Show genuine interest in fashion, trends and competitor knowledge.

Skills

Client focus

Relationship building

Excellent communication

Sales experience (luxury)

Brand knowledge

Job description

Prada Group in Sydney Airport is seeking an experienced Full Time Client Advisor to join our luxury boutique. You will be client-focused, building relationships with new clients while nurturing the existing database, and delivering an exceptional shopping experience.

Trades 6am–9pm, 7 days a week, on a full-time 38-hour rotating roster. You will collaborate with the team on store operations, stock, VM and reporting, while developing product knowledge to represent the brand with confidence.