Luxury Car Sales Consultant — Prestige Experience

Cars24; Melbourne; On-site; AUD 60,000 - 150,000; Full time

Benefits offered by this job

On-site parking Laverton North

Phone allowance

Well-being allowance

Parental leave

MacBook/iPad provided

Career progression

No commission cap

Job summary

Cars24 is Australia’s largest online used car retailer, expanding its Prestige division with a focus on premium buyers. This role is relationship-led, requiring expert product knowledge, and offers uncapped earning potential through base pay plus generous OTE.

You’ll guide luxury customers through vehicle selection, financing, and aftercare options, delivering a showroom experience that matches the premium vehicles you sell.

Qualifications

• Proven experience in luxury or prestige sales — automotive, hospitality, fashion, finance, or real estate backgrounds all considered.
• Natural ability to build trust with discerning buyers and navigate complex purchase decisions.
• Strong product curiosity — you’ll want to know everything about what you’re selling.
• Confidence presenting premium finance, warranty, and aftercare options as genuine value, not add-ons.
• Polished presentation and communication that matches the brand.
• Weekend availability — that’s when our most serious buyers come in.
• Valid Australian driver’s licence and full working rights.

Responsibilities

• Deliver a world-class showroom experience for pre-qualified luxury buyers.
• Develop deep product knowledge across our prestige inventory — including BMW, Mercedes-Benz, Audi, Genesis, Lexus and premium Toyota models.
• Guide customers through tailored finance solutions, extended warranty options, and aftercare service packages.
• Build genuine rapport and follow through — luxury buyers return and refer.
• Present and close value-added bundles including paint protection, premium accessories, and service agreements.
• Lead meticulous vehicle handovers that feel as premium as the product.
• Maintain outstanding customer satisfaction scores and proactively collect reviews.
• Collaborate with our finance and aftercare teams to structure the right deal for each buyer.

Skills

Luxury car sales

Relationship building

Finance/options knowledge

Premium brands knowledge

Excellent presentation

Weekend availability

Driver's license

Job description

Cars24 is Australia’s largest online used car retailer, expanding its Prestige division with a focus on premium buyers. This role is relationship-led, requiring expert product knowledge, and offers uncapped earning potential through base pay plus generous OTE.

You’ll guide luxury customers through vehicle selection, financing, and aftercare options, delivering a showroom experience that matches the premium vehicles you sell.