Luxury Boutique Host - Elevate Client Experience

Paspaley; Adelaide; On-site; AUD 41,000 - 52,000; Part time

Benefits offered by this job

Luxury service training

Inclusive team culture

Global brand recognition

Career pathways in luxury retail

Job summary

Paspaley in Adelaide is seeking a Boutique Host to join our luxury retail team. You will welcome clients, offer refreshments, and maintain a welcoming, high‑end environment in our boutique, ensuring every guest feels valued from entry to exit.

With experience in luxury or premium retail and a genuine interest in fine jewellery, you will support the client journey, assist with appointments and events, and collaborate with the team to uphold our brand's exquisite standards and service excellence.

Qualifications

• Experience in luxury or premium retail, hospitality, or high‑touch client service.
• Composed presence, impeccable presentation, and natural communication.
• Curiosity about craftsmanship and fine jewellery.

Responsibilities

• Create a warm and memorable first impression by welcoming customers and ensuring they feel valued from entry.
• Deliver exceptional hospitality by offering refreshments and a luxurious environment.
• Support the smooth flow of appointments and walk-ins during busy periods.
• Collaborate with Client Advisors to ensure seamless transitions along the customer journey.
• Monitor customer wait times and provide timely updates as needed.
• Maintain boutique presentation and ensure customer areas are welcoming and beautifully presented.
• Assist with boutique events and activations throughout the season.
• Work with the team to uphold Paspaley's luxury standards.

Skills

Luxury retail experience

Hospitality mindset

Client service excellence

Job description

Paspaley in Adelaide is seeking a Boutique Host to join our luxury retail team. You will welcome clients, offer refreshments, and maintain a welcoming, high‑end environment in our boutique, ensuring every guest feels valued from entry to exit.

With experience in luxury or premium retail and a genuine interest in fine jewellery, you will support the client journey, assist with appointments and events, and collaborate with the team to uphold our brand's exquisite standards and service excellence.